A new bank in town

October 13, 2011

The Co-operative opens an instore bank in Cranbrook

Cranbrook will this week get a new instore bank in town when The Co-operative Bank opens its doors to the public at their new instore bank inside the Co-operative Food store on the High Street.

This new bank will offer a full range of retail and business banking services to Cranbrook’s 6,000 residents. It is one of five instore banks to be opened by The Co-operative this year as part of an eighteen-month pilot. If successful, several hundred instore banks could be rolled out across the UK.

Nathan Griffiths, Branch Manager at The Co-operative Bank in Cranbrook, said: “Our new bank will give us the opportunity to provide a different banking experience for the residents of Cranbrook. Our aim is to provide personal banking in the most convenient way to customers, and by bringing our bank and food store under one roof, we can achieve this.”

“We aspire to be a branch that focuses on doing the right thing, right for our customers and the local community, making sure that we are meeting customers’ needs above everything else. Cranbrook is a small community and we want to be involved in it.”

The Co-operative Group currently operates more than 2,800 food stores and 345 bank branches under The Co-operative Bank and Britannia brands.

Notes to Editors

For further information please contact
Alejandra Solis / Lauren Hoult
The Co-operative Banking Group Press Office
Tel: 0161 903 4407
Email : alejandra.solis@cfs.coop
Twitter: @CoopBankingPR


About The Co-operative Banking Group

The Co-operative Banking Group, formerly known as The Co-operative Financial Services, is the banking and insurance arm of The Co-operative Group, which is the world’s largest consumer co-operative with around six million members, over £14 billion turnover, and core business interests in financial services, food, travel, pharmacy and funeral care. The Co-operative Group has over 5,000 retail trading outlets.

Following the merger with Britannia on 1 August 2009, the organisation is one of the largest and most highly diversified mutual businesses operating in both retail and corporate markets.

As part of The Co-operative Group, the business is characterised by its unique ethical and member reward policies and very high levels of customer advocacy.

The Co-operative Banking Group has £70 billion in assets, 12,000 staff and nine million customers. It has over 300 high street branches, 20 corporate banking centres and major presences in Manchester, Leek, London, Plymouth, Skelmersdale and Stockport.

It is the only mutual organisation that enables its members to earn financial rewards for the products they hold, as well as giving them the opportunity to have a say in how the business is run.