The Co-operative Funeralcare strengthens leadership team to drive further growth

June 18, 2015

Richard Lancaster and Robert Maclachlan

Richard Lancaster (top) and Robert Maclachlan (bottom)

The Co-operative Funeralcare today announces the appointment of Richard Lancaster as Managing Director to lead the development of the UK’s largest funerals business.

Richard will join the business in September and will be responsible for extending Funeralcare’s leading market position with the growth of the business at the heart of The Co-operative Group’s wider Rebuild strategy. Richard will report to Rod Bulmer, CEO, Consumer Services for The Co-operative Group.

Richard will join the business from Poundland, where he is currently Trading and Marketing Director. Prior to this he held a number of senior roles at Sainsbury’s, Netto and Morrisons. 

In a further move to strengthen Funeralcare’s leadership team, Robert Maclachlan has been appointed as National Operations Director. Robert will join the business in January next year and will report to Richard. 

Robert will join the business from Golden Charter, the funeral plan provider, where he is currently Managing Director,

Consumer Business.  Prior to this Robert held senior roles at Natwest, Royal Bank of Scotland and Saga 
Commenting on the appointments, Rod Bulmer, CEO, Consumer Services for The Co-operative Group said:

“I am delighted that Richard and Robert are joining us at such an important time in our development.  They join a business which is already recognised for the quality of care and support provided to thousands of Co-operative customers each year. 

“With over 960 funeral homes across the UK, and plans to open a further 40 this year, this is a business which is further expanding its geographical reach.  The experience Richard and Robert will bring of working in high-profile, complex and customer-orientated businesses will be vital as we develop a future vision for Funeralcare in keeping with our wider Group purpose of ‘Championing a better way to do business for you and your communities’.