Farnworth Funeral Director first to gain level 3 funeral qualification

January 21, 2015

Funeral director Michelle Monaghan (35), from the Co-operative Funeralcare in Farnworth, is the first in the business to achieve a QCF Level 3 certificate (formerly known as an NVQ) in Funeral Operations and Services.

The Co-operative Funeralcare is the only UK funeral director to offer this qualification, which forms part of its apprenticeship programme.

The funeral industry’s first national apprenticeship framework was designed and created by The Co-operative Funeralcare in 2013, in partnership with the Sector Skills Council and awarding body EDI, and incorporates a QCF Level 2 and a QCF Level 3 in Funeral Operations and Services.

The apprenticeship provides employees with high quality, industry-focussed and nationally-recognised qualifications that include functional skills, such as maths and English, alongside competency and knowledge-based funeral industry skills.

The qualification covers all aspects of the role including caring for the deceased, funeral law, communicating with clients and arranging a funeral.

Michelle, from Wigan, joined The Co-operative Funeralcare in Hindley in 2000 as a funeral arranger. She progressed within the industry and transferred to the funeral home in Farnworth in 2013 when she started working as a funeral director.

Commenting on her success, Michelle said:

“My job means a lot to me as I can help local families in their time of need. I am very proud to be the first in the business to achieve this QCF Level 3 qualification and I am really grateful to the Co-operative Funeralcare for allowing me the time and opportunity to complete this qualification whilst still doing the job. Learning while working really helps to maintain our standards at the highest level.”

The Co-operative Funeralcare has a variety of opportunities across their branch network. If you would like to gain a professional qualification, whilst working for the UK’s leading funeral director, then please visit www.co-operative.jobs/funeralcare.


Notes to Editors:

The Co-operative Group, which is the UK’s largest co-operative business with interests across food, funerals, insurance and legal services, has a clear purpose of “championing a better way of doing business for you and your communities”. Owned by millions of UK consumers, The Co-operative Group operates a total of 3,750 outlets, with more than 70,000 employees and an annual turnover of approximately £11 billion. For more information go to http://www.co-operativefuneralcare.co.uk/


For further information please contact:

Lindsay Colbeck

The Co-operative Group Press Office

Tel: 07713 267 499

Email: Lindsay.colbeck@co-operative.coop