Members won't pay more at The Co-operative Electrical*
With our Exclusive Member Price Guarantee, you won't pay more for an electrical item.
If you find any of our products cheaper online at selected retailers, we will match the price.
That’s something you can chill out about. T&Cs apply*
Quite simply: we always do what's fair for our members. We value your trust, and if an electric mixer takes your fancy on our website, but you've found it cheaper at Curry's, Argos, JLP or AO, we believe it's only right to match that price.
As long as the price is publicly advertised online, we can match selected competitors on anything electrical*, and that doesn't just mean prices: take a look at The Co-operative Electrical website to find even more great reasons for why you should look no further for electrical products.
With all kinds of member benefits across our family of businesses, it’s a great time to be a member of The Co-operative Group. Why not explore the other offers, rewards and useful information we have for our members by browsing the rest of our membership website.
Terms and conditions
*Our Exclusive Member Price Guarantee is limited to members of Co-operative Group Limited only. It means that if you find a product cheaper in the UK online at Currys, Argos, AO (Appliances Online) John Lewis Partnership (each a “Selected Retailer” and together “Selected Retailers”), we will match that lower price. This excludes stores and catalogues and any other businesses, private sellers, auction sites or market places. Our Exclusive Member Price Guarantee applies to any branded item available for purchase at both The Co-operative Electrical and any of the Selected Retailers websites. Items sold as part of a multi-buy, link or bundle deal from The Co-operative Electrical will be matched to the cheapest price of each item when sold individually and must also be sold as part of a multi-buy, link or bundle deal from the Selected Retailers for the Exclusive Member Price Guarantee to apply. Our decision on this is final. The price of the item must be publically advertised online and cannot include any membership or personal discounts, except if you are an employee member of the Co-operative Group Limited (525R) then we will match the price using the price you have paid at The Co-operative Electrical after using your employee member discount when you purchased the item.
The item must be in stock at the Selected Retailer at the time you make the purchase at The Co-operative Electrical and be in stock at the Selected Retailer on the day you make your claim under the Exclusive Price Guarantee from The Co-operative Electrical. The item must be identical (i.e. same name, model and colour), new, not damaged or graded and sold directly through one of the Selected Retailers websites in the UK in £GBP. It must match the delivery standards as set out below. For the avoidance of doubt, the item at the Selected Retailers that is price matched against must be an item that has a price including delivery and cannot be the price collected from a store of the Selected Retailers.
The Exclusive Member Price Guarantee does not apply to any warranties or guarantees purchased with the item.
The Exclusive Member Price Guarantee only applies if the Selected Retailers can match the following delivery standards:
- Items with a price that includes a delivery charge (if a delivery charge is payable);
- Purchased with a maximum 48 hour delivery time frame following the purchase;
- And with an allocated time slot (up to a maximum of 4 hours on the day of delivery).
- For large appliances the time slot must be allocated on the day before delivery.
- For a small appliance the time slot can be allocated on the day of delivery.
The Exclusive Member Price Guarantee excludes items for collection from the Selected Retailers store or from a third party.
If you would like to claim the Exclusive Member Price Guarantee at the time when you purchase your goods from The Co-operative Electrical, you will need to contact us by calling 0800 2800111*, we will need the Selected Retailer's name, full description of the product (including the name, model, and colour), the details of the web address and the price. Failure to provide all details or accurate details might invalidate or cause delay to your claim. The Promoter’s decision is final in every situation (including any not covered by these terms and conditions) and no correspondence will be entered into.
If you would like to claim the Exclusive Member Price Guarantee on a product you have already ordered from us, please contact us on the day of placing your order by calling 0800 2800111*, we will need the Selected Retailer's name, full description of the product (including the name, model, and colour), the details of the web address and the price. Failure to provide all details or accurate details might invalidate or cause delay to your claim. Claims for the Exclusive Member Price Guarantee must be made on day of purchasing the item. You will need to tell us the order number we gave you for the item. Once we have confirmed the price we will refund the difference to you. This will only be made to the debit or credit card you used to make the purchase. This may take up to 14 days.
*Calls to this number are free from a BT landline, but call charges from mobile and other call providers may vary; you may want to check this with your service provider.Exclusive Member Price Guarantee promise is for personal non-commercial use only. We reserve the right to restrict our Exclusive Member Price Guarantee on each item to one for each customer.
Exclusive Member Price Guarantee will not apply if the Selected Retailer is in administration or closing down.
Exclusive Member Price Guarantee excludes electrical items sold through The Co-operative Food (the trading name of Co-operative Group Food Limited (26715R)) and The Co-operative Pharmacy. Any purchase of electrical goods made on the Promoter’s website is subjected to the Promoter’s terms and conditions, which are available at http://www.coopelectricalshop.co.uk/eStore/Content/Terms-and-Conditions/.
The Promoter reserves the right to withdraw this Exclusive Member Price Guarantee at any time. The Promoter of this offer is Co-operatives E-Store Limited trading as The Co-operative Electrical. Co-operatives E-store Limited is a registered society under the Co-operative and Community Benefit Societies Act 2014. Registered No 29166R, with registered office at 1 Angel Square, Manchester, M60 0AG.