Keeping you safe when you shop in our stores

Colleagues In Store Wearing Face Coverings

Some of the restrictions are starting to be lifted, but please still be careful when you’re shopping. Find out the changes we’ve made so you can feel safe when visiting your local Co-op.

Store changes

Social distancing

Social distancing

We ask customers in England, Scotland and Wales to respect people’s space, while in Northern Ireland 2m social distancing is still in place. Look out for the signs in store to guide you.

Face coverings in store

Face coverings

In England, we support the continued use of face coverings in all our stores. While in Scotland, Northern Ireland and Wales, customers must still wear a face covering, although we realise it’s not possible for everyone.

Changes to your shop

Co-op shopping bag

Helping communities shop for each other

We’ve made it easier for those staying at home to pay for and get their essentials delivered with our Community Shopping Scheme. If you’ve been instructed by the Government to stay home, you can purchase or top up our Community Shopping Card by calling 0800 029 4592. Friends, family or volunteers can use this to do your shopping in store.

Making payments

Making payments

Contactless card payments limits have been increased to £45, making it easier and safer to buy items.

Supporting local communities

Working together

We all need to pull together even as restrictions start to lift. Find out how we’re supporting local communities and those who are still vulnerable due to coronavirus.

Find out more

Our new Co-op Membership gives a helping hand to you and your community

When Co-op Members buy selected Co-op branded products and services, we give 2p for every pound spent to local communities. This is split between the Local Community Fund and the Community Partnerships Fund.

Join us

Find out more about membership