Our stores have now returned to normal opening times. Find your local store opening times here.
Keeping you safe when you shop in our stores
Coronavirus is still a threat to us all and you need to take care when you’re out and about. The changes we’ve made to the way you shop with us mean you can pick up your favourite items without worrying about safety.
Social distancing is here to stay for the time being. We still have a one in one out policy in place and one way systems to provide greater distance between customers. Look out for the signs in store and please shop with care.
Face coverings are now compulsory for customers and staff at our stores. If you’re able to do so then we’d ask you to wear one, although we realise it’s not possible for everyone.
Changes to your shop
We still have a dedicated shopping hour for our vulnerable customers, those who care for them and our brilliant NHS workers. The hour is 8am to 9am Monday to Saturday and from 10am to 11am on Sundays.
Contactless card payments limits have been increased to £45, making it easier and safer to buy items.
We’ve made it easier for those staying at home to pay for and get their essentials delivered with our Community Shopping Scheme. If you’ve been instructed by the Government to stay home, you can purchase or top up our Community Shopping Card by calling 0800 029 4592. Friends, family or volunteers can use this to do your shopping in store.
Updates on our team members
Our team members have been amazing throughout this crisis and are still working to support our communities.
To support them we have:
- Invested £3m in new protective equipment
- Provided more hand sanitiser and gloves
- Installed protective safety screens at till points and serving counters
- Asked all colleagues to wear face coverings
- Paid team members who are in self isolation
- Cleaned and disinfected more often
- Removed low priority tasks
Stay active and creative
As the leaves start falling, why not try a few dishes that offer the warm and comforting flavours we all enjoy this season?