Read our advice and latest updates
Life’s slowly getting back to normal but you still need to take care when you’re out and about. We’ve made some changes to the way you shop with us so you can pick up your favourite items without worrying about safety.
Most of our stores now open from 7am to 8pm and every Co-op with a petrol station is open until 11pm so you can still fill up. It gives us the chance to restock, carry out a good clean and offer you a better service.
We’re still working hard to remain as fully stocked as possible. To make sure there’s enough for everyone in your community, we’re limiting some in-store items to x2 per person.
Social distancing is here to stay for the time being. We still have a one in one out policy in place and one way systems to provide greater distance between customers. Look out for the signs in store and please shop with care.
Nothing matters more than the health and safety of you and our team members. That’s why we we’d be grateful if you’re patient when we may need to limit the number of people in our stores at one time.
Not everybody is able to wear a mask or social distance in store for physical or health reasons. Please be considerate and speak to one of our team members if you need help.
We’ve made it easier for those staying at home to pay for and get their essentials delivered with our Community Shopping Scheme. If you’ve been instructed by the Government to stay home, you can purchase or top up our Community Shopping Card by calling 0800 029 4592. The card will be posted to you within 2-3 working days and friends, family or volunteers can use this to do your shopping in store. We can also connect you to local volunteers in your area if support is needed to collect and deliver your shopping.
We still have a dedicated shopping hour for our vulnerable customers, those who care for them and our brilliant NHS workers. The hour is 8am to 9am Monday to Saturday and from 10am to 11am on Sundays.
Thanks for being so patient with us, we're happy to say personalised member offers are back. Simply sign in, pick your favourite offers and pop in your local store to use them. We're still social distancing, be a local hero and keep following our guidelines.
Contactless card payments limits have been increased to £45, making it easier and safer to buy items.
Our team members have been amazing throughout this crisis and are still working to support our communities.
To support them we have:
The warmer days are a chance to bring lighter, fresher flavours to your dinner or garden table with our summer recipe ideas.
Our simple planner gives you more time to enjoy summer, reduce waste and create meals that everyone loves.