Keeping you safe when you shop in our stores

Colleagues In Store Wearing Face Coverings

We’re slowly getting back to normal life, but you still need to be careful when you’re shopping. Find out the changes we’ve made so you can feel safe when visiting your local Co-op.

Store changes

Social distancing

Social distancing

As social distancing measures begin to change, look out for the signs in store to guide you, and please shop with care.

Face coverings in store

Face coverings

Face coverings are now compulsory for customers and staff at our stores. If you’re able to do so then we’d ask you to wear one, although we realise it’s not possible for everyone.

Changes to your shop

Co-op store front

Helping our heroes and the vulnerable

We still have a dedicated shopping hour for our vulnerable customers, those who care for them and our brilliant NHS workers. The hour is 8am to 9am Monday to Saturday and from 10am to 11am on Sundays.

Making payments

Making payments

Contactless card payments limits have been increased to £45, making it easier and safer to buy items.

Co-op shopping bag

Helping communities shop for each other

We’ve made it easier for those staying at home to pay for and get their essentials delivered with our Community Shopping Scheme. If you’ve been instructed by the Government to stay home, you can purchase or top up our Community Shopping Card by calling 0800 029 4592. Friends, family or volunteers can use this to do your shopping in store.

Supporting local communities

Working together

We all need to pull together even as our freedoms slowly return. Find out how we’re supporting local communities and those who are still vulnerable due to coronavirus.

Find out more

Our new Co-op Membership gives a helping hand to you and your community

Every time members buy selected Co-op branded products and services, 2p for every pound spent goes to you and we’ll give the same to support community organisations and local causes.

Join us

Find out more about membership