About Co-op Estate Planning
Co-op Estate Planning (formerly Collective Legal Solutions).
At the heart of the service provided by Co-op Estate Planning, is the belief that we need to get to know you and understand your plans and wishes before we can do anything. Once we're happy we understand your needs, we will work closely with you to safeguard your family’s financial security. By putting in place a range of plans that help you and your family now and in later life, we can help protect your home and finances for the people you love most. This may seem daunting, so we try to keep things simple.
Our Estate Planners will explain each part of your plan, walking you through the process in the comfort of your own home (face to face or via video call). We will always try to explain everything without legal jargon, and if there’s techincal information you need to know, then we'll explain it as simply as possible. As a recognised expert we are regularly invited to speak to community and charitable groups around the country.
We provide advice and guidance on a wide range of inheritance related legal issues and later life planning to many thousands of people each year, from simple Wills to funeral plans and complex Inheritance Tax planning.
We pride ourselves on our client service and in providing you with the very best service possible. However we also realise that there may, on occasions, be instances where, for whatever reason, our service falls short of your expectations.
If you feel that you have not had the level of service expected then we would like you to let us know. Only by receiving such feedback can we ensure that we continue to improve our service.
Any concern raised will be thoroughly investigated promptly and we will always strive to provide a speedy and positive outcome and solution.
What to do if you have a complaint?
In order to ensure your concern or complaint is investigated promptly and by the correct person, please select the relevant complaints procedure below.
Co-op Estate Planning representatives will work with you to understand your goals; explain the legal services and options; and take your instruction. If you have any concerns or a complaint about this service or your Co-op Estate Planning representative, please follow the complaints procedure below.
Co-op Estate Planning representatives refer all instructions to Co-op Legal Services (an SRA regulated entity) who review your instructions and prepare all legal documents. If you have any concerns or a complaint about your legal documents, please follow the complaints procedure below.
All legal documentation drafting and fulfilment is undertaken by Co-op Legal Services (Sheffield) of John Banner Building, 620 Attercliffe Road, Sheffield S9 3QS, Co-op Legal Services is authorised and regulated by the Solicitors Regulation Authority under registration number 567391. Co-op Legal Services is a trading name of Co-operative Legal Services Limited, Company Number 05671209.
Co-op Estate Planning is a trading name for Dovedon Limited. We’re registered in England and Wales under Company Number 06077167. Our registered office is 1 Angel Square, Manchester M60 0AG and we’re a Member of the Society of Will Writers.
If you want to see a list of our directors then they’re available at our registered office. If you’d like to see them, just ask.