Make it work for everybody.
Having accessible services should not be a question for Co-op, it’s what we should and must do.Lucy Tallon, Head of Customer Products, Co-op
If we create products, services or communications that people cannot use or understand, we stop them choosing Co-op.
This can not only cause stress, anxiety and frustration for people, but it can alienate them.
Accessibility means removing these barriers, or not creating barriers in the first place.
Get started with accessibility
There’s a lot of information available about accessibility and it can be hard to know where to start. These resources give some context on accessibility and Co-op's approach.
Changelog for this page
|1 December 2022||Updated name of accountable lead|