Browser and device support
Co-op products and services must be accessible. This means they must work on every browser or device that people access it on.
Guidelines
This page provides a guide on how to support browsers and devices for users.
The information here is a starting point. Use statistics from your own research to make sure you have the right browser and device support in place for your product or service.
Try to give as consistent an experience as possible across browsers and devices. However, some differences are unavoidable.
Products and services do not need to be identical in every browser or device but users must be able to access and use all the information and features they need.
Use new technology and the latest features and apply them in a way that allows users who do not have these features to access the content.
Device | Operating system | Browser | Browser version |
---|---|---|---|
Apple desktop | Latest 2 | Google chrome | Latest 2 |
Safari | Latest 2 | ||
Firefox | Latest 2 | ||
Windows desktop | Latest 2 | Edge | Latest |
Internet Explorer | 11 | ||
Google chrome | Latest 2 | ||
Firefox | Latest 2 | ||
Apple iPhone | Latest 2 | Safari | Latest |
Safari in-app | Latest Facebook and Twitter versions | ||
Apple iPad | Latest 2 | Safari | Latest |
Safari in-app | Latest Facebook and Twitter versions | ||
Android | Latest 2 | Samsung internet | Latest |
Google chrome | Latest |
What supported means
For browsers and devices in the table:
- all content must be readable and usable
- all functionality must work
- differences in the presentation of content must be kept to a minimum
- the CSS (where used) must be rendered by supported web browsers that present a fully-styled version of the page
- pages should be developed to maximise the user experience for the browser that has the highest proportion of users
Do your own browser and device research
When designing your product, you should analyse and support your users’ choice of:
- operating systems
- browsers
- browser versions
- screen sizes/resolutions
- mobile devices
You must also support:
- browsers and devices with usage of over 2% of the total
- instances where there are technical or internal restrictions on what must be used to access the product or service
How to test browsers and devices
For manual browser and device testing we use a range of devices and Browserstack.
Accessibility testing
You’ll also need to make sure your product or service works with assistive technology.
Changelog for this page
Date | Notes |
---|---|
17 August 2021 | First version of page published |
1 December 2022 | Removed old contact email address |