Confirmation pages tell people when they have successfully completed a task and what the next steps are, if any.
Use confirmation pages to tell a user they have completed a task or transaction and what will happen next.
For example, if someone submits a form direct them to a page that clearly confirms the submission. This is to reassure people that we have received the information they sent and let them know what we are going to do.
A confirmation page should include:
- a clear confirmation of what has been submitted or completed
- a reference number if there is one
- what will happen next and when
If possible give people a way to record the completion of the task. This could be by downloading a copy of the confirmation, helping them bookmark the page (if it will remain accessible) or sending an email with the relevant details.
Changelog for this page
|21 Jun 2022||First version of page published|