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Franchise testimonials

Hear from the people who have already become Co-op Franchisees and the experiences they’ve had in terms of set up and support from our team. You can also find out why community means so much to everyone who works under the Co-op brand.

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Richard Williams, Somerton Co-op

“I would highly recommend other retailers to work with the Co-op in the franchising of their stores. Our support from Co-op during the Covid-19 crisis has been very reassuring. We receive regular briefings, PPE for our staff and best practice updates. Our store has been fitted with Sneeze Guards and we have received Co-op bespoke ‘Social Distancing’ notices.”

Bill Sunner, Bottisham Co-op

“My experience of working with Co-op has been nothing but positive, I have felt very supported through the whole process.

The store layout design and fit out is excellent, there have been no end of positive comments from the community on the range of products and quality of the offering. The Training of my staff has been excellent and the operations team have been unstinting in supporting both the opening and day to day running of the store. The operating model is so much easier now with the biggest difference being automatic ordering. On launch day we created a really good buzz around the area, with some great customer feedback. I am now witnessing strong sales growth in the store and actively pursuing other sites to grow my portfolio.”

Graham Hattam, Newcastle University Union's Co-op

“I would highly recommend partnering with the Co-op on a franchise opportunity. The training and operational support provided by the franchise team is excellent. It is clear that the team is focused on ensuring the greatest success of all of their stores. By following the Co-op operating model and systems we are exceeding our budgeted expectations in all areas.”

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Are you a retailer excited to be a part of our Co-op community? If so, get in touch with us.

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