1. PROMOTER: This promotion is operated by Co-operative Food Limited, a registered society under the Co-operative and Community Benefit Societies Act 2014, Registered No 26715R with registered office at 1 Angel Square, Manchester, M60 0AG. References to “we”, “us” or “our” in these terms and conditions are references to the promoter.

  2. OPENING AND CLOSING DATE: This promotion opens on 8th April 2022 at 9AM and closes on 22nd April 2022 at 11PM. Any entries made before the opening date or after the closing date will not be valid and will not be entered into this promotion.

  3. ELIGIBILITY: This promotion is open to Co-operative Group Member Pioneers and Member Pioneer Coordinators (together for the purposes of this promotion “Co-op Members”), who are UK Residents (including NI) and over the age of 18. However, employees of the promoter (or any of its group undertakings and its agencies who are directly connected with the creation and administration of this promotion) are excluded from entering this promotion.

  4. HOW TO ENTER: To enter eligible Co-op Members must fill in the order form via the link that will be shared in the Member Pioneer Newsletter on the 8th April coop-pick-me-up-boxes.co.uk. There are a total of 1200 Pick-me-up Packs (“Packs”) available. The Packs will be available on a first come first serve basis to the first 1200 eligible Co-op Members who submit the form in full between the opening and closing date. Maximum of one entry per person, and up to 5 Packs per household.

  5. ALLOCATION: There are 1200 Pick-me-up Packs to be allocated. Maximum of one entry per person and up to 5 Pick-me-up Packs per person (but no more than 5 Packs per household). Each Pack consists of 1 x Co-op Irresistible Dark Chocolate with Orange chocolate bar (100g) 1 x tealight candle, 1 x paper journal. The Pack is non-refundable and non-transferable. We may substitute or change the Packs for something of an equivalent or greater value if circumstances beyond our control make it necessary to do so but there will be no cash alternative.

  6. SELECTION: The Packs will be allocated to the first 1200 individuals that submitted their fully completed form by the closing date.

  7. NOTIFICATION: Once the 1200 Pick-me-up Packs have all been allocated there will be a notice on the website that reads ‘Apologies the Pick-me-up Packs have all been allocated’ (the “Notice”). The first 1200 individuals will be sent a Pick-me-up Pack which will arrive at the address stated on their submission form w/c 25th April 2022. Please note that there may be a delay between receipt of the first 1200 submissions and the Notice displaying. Submissions received after allocation of the 1200 Pick-me-up Packs but before the Notice is displayed will not receive a Pick-me-up Pack. Submissions received after the Notice is present will not receive a Pick-me-up Pack. Pick-me-up Packs will be dispatched by registered post and a signature may be required. Any un-claimed Pick-me-Up Packs or winning but subsequently disqualified entries will be donated to a local charity of the Promotor’s choosing.

  8. DECISIONS OF THE PROMOTER: If there is any dispute about the validity of any entry or any other aspect of the promotion, this will be decided by us. Our decision regarding any aspect of the promotion is final and binding and no correspondence will be entered into about it.

  9. ALLOCATION LIST: names of those allocated a Pack and respective counties of residence can be obtained by sending an email to helloneighbour@coop.co.uk within 7 working of days after the closing date of the promotion.

  10. AGREEMENT TO THESE TERMS AND CONDITIONS: Entry to this promotion shall constitute your acceptance of these terms and conditions and your agreement to be bound by them. These terms and conditions take effect immediately upon entry to the promotion. These terms and conditions prevail in the event of a conflict or inconsistency with any other communications, including advertising or promotional materials.

  11. DISQUALIFICATION: We reserve the right to reject any entry, withhold the Pack, and disqualify you from the promotion if we suspect you of failing to comply with these terms and conditions or of fraud, cheating or dishonesty. Entries must be made personally. Entries made through agents/third-parties, bulk entries or automated entries are invalid.

  12. NO RESPONSIBILITY FOR ENTRIES NOT RECEIVED: We accept no responsibility for incomplete entries or entries not successfully received by us, or which are delayed, due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.

  13. USE OF PERSONAL INFORMATION TO ADMINISTER PROMOTION: We, other members of the Co-operative Group and 3rd party agencies acting on our behalf, may collect personal information from you in accordance with the Data Protection Act 1998 and other applicable data privacy laws. Except as set out in clause 14 below, we and other members of the Co-operative Group will only use your information for the purposes of administering this promotion.

  14. USE OF PERSONAL AND OTHER INFORMATION FOR PROMOTIONAL PURPOSES: By entering this promotion, you agree that are allocated a Pack we, other members of the Co-operative Group and 3rd party agencies acting on our behalf may use your entry, name, photo or image, county of residence and any testimonial you have provided to us, for promotional purposes (including on our websites, social media, within our magazines or within promotional emails).

  15. CANCELLATION OR WITHDRAWAL OF PROMOTION: We reserve the right at our absolute discretion to withdraw or cancel this promotion without prior notice and without liability to any party if it becomes necessary to do so.

  16. CHANGES TO THESE TERMS AND CONDITIONS: We reserve the right to amend these terms and conditions at any time. Revised terms and conditions will be available at Terms and conditions - Co-op (coop.co.uk). It is your responsibility to keep up to date with any such changes.

  17. LIMITATION OF LIABILITY; All conditions, warranties and representations expressed or implied by law or otherwise in connection with the promotion are excluded to the fullest extent permitted by law and the Promoter shall be under no liability whatsoever or howsoever arising in connection with any loss, damage or injury suffered as a direct result of the provision or use of the Packs. The Promoter makes no attempt to exclude or limit its liability for death or personal injury arising as a result of its negligence.

  18. RELEVANT LAW: This promotion and these terms and conditions are governed by the laws of England and you agree to submit to the jurisdiction of the English courts if any dispute arises.