WIN TICKETS TO SEE NE-YO & AKON
Co-op Live Terms and Conditions
1. PROMOTER: This promotion is operated by Co-operative Group Limited, a registered society under the Co-operative and Community Benefit Societies Act 2014, Registered No 525R with registered office at 1 Angel Square, Manchester, M60 0AG. References to “we”, “us” or “our” in these terms and conditions are references to the promoter.
2. OPENING AND CLOSING DATE: This promotion will be open between the below times and dates (the ‘Promotional Period’)
10:00-16:00 on 27th April 2026
10:00-16:00 on 28th April 2026
10:00-16:00 on 29th April 2026
Any entries made before the opening date or after the closing date will not be valid and will not be entered into this promotion.
3. ELIGIBILITY: This promotion is open to residents of the United Kingdom who are members of the Co-operative Group only. Entrants must be over 18. Co-op colleague members may enter but employees from Co-op group undertakings and employees of its agencies directly connected with the creation and administration of this promotion are not eligible to enter. We may ask the winners to provide proof of age and/or identity. Internet access required.
4. HOW TO ENTER: To enter, an entrant must:
- follow @coopuk; and
- be a Co-op Member
- Vote in the poll on @coopuk’s Instagram story to complete the song lyrics
Entrants may enter more than one poll; however, each entrant may win a maximum of one prize. Each vote constitutes one entry into the relevant prize draw. Each poll will operate as a separate prize draw.
5. PRIZE[S]: There is 6 prizes to be won in total (2 prizes per poll). Each prize consists of:
2 tickets to Ne-Yo & Akon at Co-op Live on 2nd May 2026.
5.1 The Promoter may substitute or change the prizes for a prize of an equivalent or greater value if circumstances beyond our control make it necessary to do so but there will be no cash alternative.
5.2 The tickets are non-refundable, cannot be exchanged, and are not for resale. If a winner tries to resell a ticket, the ticket will be made void. The tickets can be transferred to family/friends via the Co-op Live app.
5.3 The prize does not include travel to and from the event, accommodation costs, travel insurance, or any other associated cost. ID may be required before you are allowed entry to the event, and you may be refused entry if you do not provide suitable photographic ID (such as passport or driving licence). Anyone aged 14 or under must be accompanied by an adult aged 18 or over.
5.4 You will need to download the Co-op Live app to access your tickets. Use of tickets may be subject to additional terms and conditions of the ticket issuer, event organiser or other third party. This is not an Eastlands Arena Limited (trading as Co-op Live) prize draw and Co-op Live does not accept any liability whatsoever in connection with this promotion. Use of the tickets and entry to the venue are subject to Co-op Live’s venue access and ticketing terms and conditions – available on https://www.cooplive.com/terms-and-conditions
6. WINNER SELECTION: Following the end of the Promotional Period, the winner will be selected at random from all entries received using a randomised computer generator at the end of each day. The Promoter and its agents will not be responsible for the non-inclusion of entries as a result of technical failures or otherwise, including as such failure which is within the control of the Promoter or its agents. Proof of submission of entry is not proof of receipt of entry.
7. NOTIFICATION: The Winners will be notified by Co-op after within 24 hours of the prize draw taking place via direct message on Instagram. The Winner of the Prize must respond by 12pm on 30th April 2026 and confirm their Co-op Membership card number. If the Winner does not respond within the timeframe, then the Winner's Prize will be forfeited, and Co-op shall be entitled to select another Winner.
8. DECISIONS OF THE PROMOTER: If there is any dispute about the receipt of validity of any entry or any other aspect of the promotion, this will be decided by us. Our decision regarding any aspect of the promotion is final and binding and no correspondence will be entered into about it.
9. WINNER LIST: Winners’ names of residence can be obtained by sending an email to co-oplivecomp@coop.co.uk within 7 days after the closing date of the promotion.
10. AGREEMENT TO THESE TERMS AND CONDITIONS: Entry to this promotion shall constitute your acceptance of these terms and conditions and your agreement to be bound by them. These terms and conditions take effect immediately upon entry to the promotion. These terms and conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials.
11. DISQUALIFICATION: The Promoter reserves the right to reject any entry, withhold the prize and disqualify you from the promotion if we suspect you of failing to comply with these terms and conditions or of fraud, cheating or dishonesty, without limitation, through the manipulation of codes, multiple computer-generated entries, or otherwise fraudulently falsifying data or acting fraudulently or dishonestly in the Promoter’s opinion. Entries must be made personally. Entries made through agents/third parties, bulk entries or automated entries are invalid.
12. NO RESPONSIBILITY FOR ENTRIES NOT RECEIVED: The Promoter accepts no responsibility for lost, damaged, incomplete, illegible, or delayed entries and such entries are not valid. The Promoter and its agents will not be responsible for the non-inclusion of entries as a result of technical failures or otherwise, including as such failure which is within the control of the Promoter or its agents. Proof of submission of entry is not proof of receipt of entry. The Promotor cannot guarantee uninterrupted or secure access to the entry route. The Promoter accept no responsibility for entries not successfully received by us, or which are delayed, due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.
13. USE OF PERSONAL INFORMATION TO ADMINISTER PROMOTION: The Promoter, other members of the Co-operative Group and 3rd party agencies acting on our behalf, may collect personal information from you in accordance with the Data Protection Act 2018 and other applicable data privacy laws. Except as set out in clause 14 below, we and other members of the Co-operative Group will only use your information for the purposes of administering this promotion.
14. USE OF PERSONAL AND OTHER INFORMATION FOR PROMOTIONAL PURPOSES: By entering this promotion, you agree that if you win we, other members of the Co-operative Group, Co-op Live and 3rd party agencies acting on our behalf may use your entry, name, photo or image, county of residence and any testimonial you have provided to us, for promotional purposes (including on our websites, social media, within our magazines or within promotional emails). Co-op will provide Recording and Usage Permission and Release Form.
15. CANCELLATION OR WITHDRAWAL OF PROMOTION: The Promoter reserve the right at our absolute discretion to withdraw or cancel this promotion without prior notice and without liability to any party if it becomes necessary to do so.
16. CHANGES TO THESE TERMS AND CONDITIONS: The Promoter reserve the right to amend these terms and conditions at any time. Updates will be found on www.coop.co.uk/dreamseats/social-ne-yo-akon. It is your responsibility to keep up to date with any such changes.
17. LIMITATION OF LIABILITY: All conditions, warranties and representations expressed or implied by law or otherwise in connection with the Prizes or this promotion are excluded to the fullest extent permitted by law and the Promoter shall be under no liability whatsoever or howsoever arising in connection with any loss, damage or injury suffered as a direct result of the provision or use of the Prizes or entry to the promotion. The Promoter makes no attempt to exclude or limit its liability for death or personal injury arising as a result of its negligence.
18. RELEVANT LAW: This promotion and these terms and conditions are governed by the laws of England, and you agree to submit to the jurisdiction of the English courts if any dispute arises.
19. COMPLIANCE WITH SOCIAL NETWORK POLICIES: This competition is in no way endorsed by, or associated with Instagram. However, as well as complying with these terms and conditions, you are also responsible for ensuring you comply at all times with the terms, conditions, rules, and policies of Instagram when using their services.
20. GENERAL: The Promoter is not responsible for any third-party acts or omissions. The Promoter cannot guarantee that the event will be free from disruptions, failings, or cancellations. The Promoter are not liable for such disruptions, failings, or cancellations unless they are caused by our negligence.