How does our prescription delivery service work?
Use our online pharmacy to order your repeat NHS prescriptions & get them delivered for free
Register online or by downloading the app
If you have a repeat prescription from a GP in England, the quickest way to get started with Co-op Health is by registering for a NHS login. NHS login is the most secure way to connect to your NHS record and protects your information. You can get started online here or by downloading our app.
To prove who you are the NHS will ask for:
- confirmation of your email address
- an image of your photo I.D (e.g. passport or driving licence)
- a short facial recognition or video of you to verify your photo I.D
You can also connect by visiting your GP surgery to 'register for online services' - they'll probably send your codes to you in a letter. If you've already used them to register with Patient Access you can find them in your profile.
Follow these steps to order your NHS repeat prescription
Once you've signed up, because we are securely connected to the NHS, your repeat prescriptions will be retrieved from your GP surgery and from here you can order what you need.
Your medication will be delivered free of charge to any UK address or you can choose to collect it from over 1000+ collection points in the UK in plain, unbranded packaging.
Using Co-op Health prescription delivery service does not cost you or the NHS anything. If you pay for your prescription, we will request online payment once your GP has approved your order. If you do not pay for your prescriptions, you’ll be asked to provide your exemption details.
Once you’ve ordered your medication, your order is then reviewed by your GP and once approved it will be delivered to your chosen address.
We will let you know of your order status by email so you’re always up to date. You can also select to be reminded when to re-order your medications making sure you never run out.
If you have the Co-op Health mobile app then you'll be able to:
- order medication on their behalf
- choose where the medication is delivered to
- get progress updates on the order
Lea Green Depot
Elton Head Road
GPhC number: 9011032