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How does our prescription delivery service work?

Co-op Health pharmacist

Use our online pharmacy to order your repeat NHS prescriptions & get them delivered for free

Register online or by downloading the app

If you have a repeat prescription from a GP in England, the quickest way to get started with Co-op Health is by registering for a NHS login. NHS login is the most secure way to connect to your NHS record and protects your information. You can get started online here or by downloading our app.

To prove who you are the NHS will ask for:

  • confirmation of your email address
  • an image of your photo I.D (e.g. passport or driving licence)
  • a short facial recognition or video of you to verify your photo I.D

You can also connect by visiting your GP surgery to 'register for online services' - they'll probably send your codes to you in a letter. If you've already used them to register with Patient Access you can find them in your profile.

Follow these steps to order your NHS repeat prescription

Co-op Health mobile app

See your repeat prescriptions

Once you've signed up, because we are securely connected to the NHS, your repeat prescriptions will be retrieved from your GP surgery and from here you can order what you need.

Royal Mail tracked delivery

Select your preferred delivery method

Your medication will be delivered free of charge to any UK address or you can choose to collect it from over 1000+ collection points in the UK in plain, unbranded packaging.

Find out more about our delivery options

Co-op Health pharmacist

Co-op Health is FREE

Using Co-op Health prescription delivery service does not cost you or the NHS anything. If you pay for your prescription, we will request online payment once your GP has approved your order. If you do not pay for your prescriptions, you’ll be asked to provide your exemption details.

NHS repeat prescription from Co-op Health

Your GP will check your order

Once you’ve ordered your medication, your order is then reviewed by your GP and once approved it will be delivered to your chosen address.

Co-op Health prescription orders

Get updates on your order

We will let you know of your order status by email so you’re always up to date. You can also select to be reminded when to re-order your medications making sure you never run out.

Contact us

Customer support

Email: myhealth@coop.co.uk
Customer Support: Co-op Health help centre

Opening hours

Monday to Friday: 9am to 6pm
Saturday, Sunday and public bank holidays: Closed

Pharmacy Superintendent

Neil Stewart
GPhC number: 2057585

Our pharmacy

Co-op Health
Lea Green Depot
Elton Head Road
St Helens
WA9 5AU
GPhC number: 9011032