Co-op Live radio valentines price draw

  1. PROMOTER: This promotion is operated by Co-operative Group Limited, a registered society under the Co-operative and Community Benefit Societies Act 2014, Registered No 525R with registered office at 1 Angel Square, Manchester, M60 0AG. References to “we”, “us” or “our” in these terms and conditions are references to the promoter.

  2. OPENING AND CLOSING DATE: This promotion opens at 10:00 on 31st January 2025 and closes at 16:00 on 7th February 2025 (the ‘Promotional Period’). Any entries made before the opening date or after the closing date will not be valid and will not be entered into this promotion.

  3. ELIGIBILITY: This promotion is open to residents of the United Kingdom. Entrants must be over 18. Any employees from its group undertakings and employees of its agencies directly connected with the creation and administration of this promotion are excluded. The Promoter may ask the winners to provide proof of age.

  4. HOW TO ENTER: To enter, an entrant must answer the question “In the song ‘7 days’, what did Craig David and his date do on Sunday?”. They must text RADIO to 82727 along with their answer. Texts cost your standard network rate. Only one entry per person.

  5. PRIZE: There is 1 prize to be won, which is 2 tickets to Craig David on 14th February 2025 with Co-op Backstage Club upgrades. This allows entry to the venue 1 hour ahead of general admissions, a free alcoholic or non-alcoholic drink of your choice on arrival, and a premium area to enjoy pre and post gig. The Promoter may substitute or change the prizes for a prize of an equivalent or greater value if circumstances beyond our control make it necessary to do so but there will be no cash alternative. The tickets are non-refundable, non-transferable, cannot be exchanged, and are not for resale. If a winner tries to resell a ticket, the ticket will be made void. The prize does not include travel to and from the event, accommodation costs, food and drink, travel insurance, or any other associated cost. ID may be required before you are allowed entry to the event, and you may be refused entry if you do not provide suitable photographic ID (such as passport or driving licence). Anyone aged 14 or under must be accompanied by an adult aged 18 or over. You will need to download the Co-op Live app to access your tickets. Use of tickets may be subject to additional terms and conditions of the ticket issuer, event organiser or other third party. Use of the tickets and entry to the venue are subject to Co-op Live’s venue access and ticketing terms and conditions – available on https://www.cooplive.com/terms-and-conditions.

  6. WINNER SELECTION: The prize draw will take place within 1 working days of the end of the Promotional Period. The winner will be selected at random from all valid entries received using a randomised computer generator.

  7. NOTIFICATION: Winners will be notified by Image Sound at 10:00 on 10th February 2025 via telephone (01246 572990). The winner must answer the telephone call from Co-op Radio to discuss prize acceptance – if the winner does not answer the telephone call, a voicemail will be left and the winner will have 1 hour to call back to discuss. If no follow-up call is received from the winner, the winner's prize will be forfeited, and another winner will be picked at random from the remaining eligible entries in accordance with the process described above in clause 6. All phone calls are recorded. Winner will be asked on the initial phone call to confirm if they consent to their recorded phone call being played on Co-op Radio. A follow-up email will be sent once the winner has verbally accepted their prize, to confirm next steps.

  8. DECISIONS OF THE PROMOTER: If there is any dispute about the receipt of validity of any entry or any other aspect of the promotion, this will be decided by us. Our decision regarding any aspect of the promotion is final and binding and no correspondence will be entered into about it.

  9. WINNER LIST: Winner’s name and county of residence can be obtained by sending an email to co-oplivecomp@coop.co.uk within 7 days after the closing date of the promotion.

  10. AGREEMENT TO THESE TERMS AND CONDITIONS: Entry to this promotion shall constitute your acceptance of these terms and conditions and your agreement to be bound by them. These terms and conditions take effect immediately upon entry to the promotion. These terms and conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials.

  11. DISQUALIFICATION: The Promoter reserves the right to reject any entry, withhold the prize and disqualify you from the promotion if we suspect you of failing to comply with these terms and conditions or of fraud, cheating or dishonesty, without limitation, through the manipulation of codes, multiple computer-generated entries, or otherwise fraudulently falsifying data or acting fraudulently or dishonestly in the Promoter’s opinion. Entries must be made personally. Entries made through agents/third parties, bulk entries or automated entries are invalid.

  12. NO RESPONSIBILITY FOR ENTRIES NOT RECEIVED: The Promoter accepts no responsibility for lost, damaged, incomplete, illegible, or delayed entries and such entries are not valid. The Promoter and its agents will not be responsible for the non-inclusion of entries as a result of technical failures or otherwise, including as such failure which is within the control of the Promoter or its agents. Proof of submission of entry is not proof of receipt of entry. The Promotor cannot guarantee uninterrupted or secure access to the entry route. The Promoter accept no responsibility for entries not successfully received by us, or which are delayed, due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.

  13. USE OF PERSONAL INFORMATION TO ADMINISTER PROMOTION: The Promoter, other members of the Co-operative Group and 3rd party agencies acting on our behalf, may collect personal information from you in accordance with the Data Protection Act 2018 and other applicable data privacy laws. Except as set out in clause 14 below, we and other members of the Co-operative Group will only use your information for the purposes of administering this promotion.

  14. USE OF PERSONAL AND OTHER INFORMATION FOR PROMOTIONAL PURPOSES: By entering this promotion, you agree that if you win we, other members of the Co-operative Group, Co-op Live and 3rd party agencies acting on our behalf may use your entry, name, photo or image, county of residence and any testimonial you have provided to us, for promotional purposes (including on our websites, social media, within our magazines or within promotional emails). By entering the promotion you agree to share your full name and email address with Image Sound for prize fulfilment.

  15. CANCELLATION OR WITHDRAWAL OF PROMOTION: The Promoter reserve the right at our absolute discretion to withdraw or cancel this promotion without prior notice and without liability to any party if it becomes necessary to do so.

  16. CHANGES TO THESE TERMS AND CONDITIONS: The Promoter reserve the right to amend these terms and conditions at any time. It is your responsibility to keep up to date with any such changes.

  17. LIMITATION OF LIABILITY: All conditions, warranties and representations expressed or implied by law or otherwise in connection with the Prizes or this promotion are excluded to the fullest extent permitted by law and the Promoter shall be under no liability whatsoever or howsoever arising in connection with any loss, damage or injury suffered as a direct result of the provision or use of the Prizes or entry to the promotion. The Promoter makes no attempt to exclude or limit its liability for death or personal injury arising as a result of its negligence. This is not an Eastlands Arena Limited (trading as Co-op Live) prize draw and Co-op Live does not accept any liability whatsoever in connection with this promotion.

  18. RELEVANT LAW: This promotion and these terms and conditions are governed by the laws of England, and you agree to submit to the jurisdiction of the English courts if any dispute arises.

  19. GENERAL: The Promoter is not responsible for any third-party acts or omissions. The Promoter cannot guarantee that the event will be free from disruptions, failings, or cancellations. The Promoter are not liable for such disruptions, failings, or cancellation