These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of the Terms and Conditions. By entering this promotion all participants will be deemed to have accepted and be bound by the Terms and Conditions and to their details being communicated to the Promoter’s representatives so that the Promoter or its representatives can contact the participant in connection with the promotion (as necessary). Please retain a copy for your information.

1. PROMOTER: This promotion is operated by Co-operative Group Limited (“Promoter”), a registered society under the Co-operative and Community Benefit Societies Act 2014, Registered No 525R with registered office at 1 Angel Square, Manchester, M60 0AG in partnership with MCR Finest Ltd. References to “we”, “us” or “our” in these terms and conditions are references to the Co-operative Group Limited.

2. OPENING AND CLOSING DATE: This promotion opens at 08:00am on 12 April 2024 and closes at 23:59pm on 18 April 2024 (the ‘Promotional Period’). Any entries made before the opening date or after the closing date will not be valid and will not be entered into this promotion.

3. ELIGIBILITY: This promotion is open to residents of the United Kingdom. Entrants must be over 18. We may ask the winners to provide proof of age . Employees of the promoter (or any of its group undertakings and its agencies and MCR Finest Ltd (‘’MCR Finest Group’’)) that are party to the administration of this promotion are excluded from entering.

4. HOW TO ENTER: To enter, an entrant must follow @coopuk, tag who they’ll take in the social media Instagram post comments and share to their story. No maximum entries per person. Internet Access required. All entries from posts will be collated and a winner from the full combines list will be selected using a randomised computer generator.

5. PRIZE(S): There is a pair of tickets to selected Co-op Live Arena events until the end of 2024 to be won. From 16 April 2024 to 31 December 2024. Winners will be able to select the tickets from a given list provided of available events and may be updated regularly throughout the year with events which have been added post promotion closure. Tickets will be offered for the first night of any given artist only. If you’re unable to attend, no alternative prize will be given and those tickets will be forfeited for that event. The prize is for the winner only and a chosen guest for each event, however they may pass on tickets as gifts to friends and family for free through Ticketmaster Transfer. If accessibility requests are required – the promotor will need to be notified at least 8 weeks in advance of the performance. We may substitute or change the prizes for a prize of an equivalent or greater value if circumstances beyond our control make it necessary to do so but there will be no cash alternative. Events included in the prize are determined by Co-op Live - decision regarding any aspect of the promotion is final and binding and no correspondence will be entered into about it. Selected events including but not limited to MTV awards will not be included in the prize. The tickets are non-refundable, cannot be exchanged, and are not for resale. If a winner tries to resell, the tickets will be made void. The prize does not include travel to and from the event, accommodation costs, food and drink, travel insurance, or any other associated cost. ID may be required before you are allowed entry to the event, and you may be refused entry if you do not provide suitable photographic ID (such as passport or driving licence). You will need to download the Co-op Live app to access your tickets. Use of tickets may be subject to additional terms and conditions of the ticket issuer, event organiser or other third party. Use of the tickets and entry to the venue are subject to Co-op Live’s venue access and ticketing terms and conditions.

6. WINNER SELECTION: Following the end of the Promotional Period, MCR Finest Group will select the winner at random from all entries received using a randomised computer generator by 20 April 2024.

7. NOTIFICATION: Winners will be notified no later than 20 April 2024 via a direct message from @mcrfinest on Instagram only. If a winner does not respond to the direct message from @mcrfinest within 7 days of being notified by MCR Finest Group, then the winner's prize will be forfeited, and another winner will be picked at random from the remaining eligible entries in accordance with the process described in clause 6 (“WINNER SELECTION”) above.

8. DECISIONS OF THE PROMOTER: If there is any dispute about the receipt of validity of any entry or any other aspect of the promotion, this will be decided by the Promoter. Our decision regarding any aspect of the promotion is final and binding and no correspondence will be entered into about it. The Promoter reserves the right to cancel or amend this promotion due to events or circumstances arising beyond its control. The Promoter is not responsible for any third-party acts or omissions.

9. WINNER LIST: Winners’ names and respective counties of residence can be obtained by sending an email to within 28 days after the closing date of the promotion. By entering, winners consent to such information being disclosed upon request. You have the right to ask that we stop any consent-based processing of your personal data after you withdraw that consent.

10. AGREEMENT TO THESE TERMS AND CONDITIONS: Entry to this promotion shall constitute your acceptance of these terms and conditions and your agreement to be bound by them. These terms and conditions take effect immediately upon entry to the promotion. These terms and conditions prevail in the event of a conflict or inconsistency with any other communications, including advertising or promotional materials.

11. DISQUALIFICATION: We reserve the right to reject any entry, withhold the prize and disqualify you from the promotion if we suspect you of failing to comply with these terms and conditions or of fraud, cheating or dishonesty, without limitation, through the manipulation of codes, multiple computer-generated entries, or otherwise fraudulently falsifying data or acting fraudulently or dishonestly in the Promoter’s opinion. Entries must be made personally. Entries made through agents/third-parties, bulk entries or automated entries are invalid.

12. NO RESPONSIBILITY FOR ENTRIES NOT RECEIVED: The Promoter accepts no responsibility for lost, damaged, incomplete, illegible, or delayed entries and such entries will be void. The Promoter cannot guarantee uninterrupted or secure access to the entry route. The Promoter accepts no responsibility for entries not successfully received by us, or which are delayed or not included in the promotion, due to but not limited to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind whether or not such failure is within the control of the Promoter or its agents. Proof of submission of entry is not proof of receipt of entry.

13. USE OF PERSONAL INFORMATION TO ADMINISTER PROMOTION: We, other members of the Co-operative Group and third-party agencies acting on our behalf, may collect personal information from you in accordance with the Data Protection Act 2018 and other applicable data privacy laws. Except as set out in clause 14 below, we and other members of the Co-operative Group will only use your information for the purposes of administering this promotion.

14. USE OF PERSONAL AND OTHER INFORMATION FOR PROMOTIONAL PURPOSES: By entering this promotion, you agree that if you win we, other members of the Co-operative Group, Co-op Live and third-party agencies acting on our behalf may use your entry, name, photo or image, county of residence and any testimonial you have provided to us, for promotional purposes (including on our websites, social media, within our magazines or within promotional emails). To find out more about your rights please see our Privacy Notice.

15. CANCELLATION OR WITHDRAWAL OF PROMOTION: We reserve the right at our absolute discretion to withdraw or cancel this promotion without prior notice and without liability to any party if it becomes necessary to do so.

16. CHANGES TO THESE TERMS AND CONDITIONS: We reserve the right to amend these terms and conditions at any time. Revised terms and conditions will be available on this page. It is your responsibility to keep up to date with any such changes.

17. LIMITATION OF LIABILITY: All conditions, warranties and representations expressed or implied by law or otherwise in connection with the prizes are excluded to the fullest extent permitted by law and the Promoter shall be under no liability whatsoever or howsoever arising in connection with any loss, damage or injury suffered as a direct result of the provision or use of the Prizes. The Promoter makes no attempt to exclude or limit its liability for death or personal injury arising as a result of its negligence.

18. RELEVANT LAW: This promotion and these terms and conditions are governed by the laws of England, and you agree to submit to the jurisdiction of the English courts if any dispute arises.

19. COMPLIANCE WITH SOCIAL NETWORK POLICIES: This competition is in no way endorsed by, or associated with, Instagram. However, as well as complying with these terms and conditions, you are also responsible for ensuring you comply at all times with the terms, conditions, rules and policies of Instagram when using their services.

20. GENERAL: The Promoter is not responsible for any third-party acts or omissions. We cannot guarantee that the event will be free from disruptions, failings, or cancellations. We are not liable for such disruptions, failings, or cancellations unless they are caused by our negligence. This is not an Eastlands Arena Limited (trading as Co-op Live) promotion and Co-op Live does not accept any liability whatsoever in connection with this promotion.