Love local feedback terms and conditions

  1. PROMOTER: This promotion is operated by Co-operative Group Food Limited, a registered society under the Co-operative and Community Benefit Societies Act 2014, Registered No 26715R with registered office at 1 Angel Square, Manchester, M60 0AG. References to “we”, “us” or “our” in these terms and conditions are references to the promoter.
  2. OPENING AND CLOSING DATE: This promotion opens on 15 February 2021 at 9 AM and closes on 22 March at 9 AM. Any entries made before the opening date or after the closing date will not be valid and will not be entered into this promotion.
  3. ELIGIBILITY: This promotion is open to Wales residents. However, employees of the promoter (or any of its group undertakings and its agencies who are directly connected with the creation and administration of this promotion) are excluded from entering this promotion. If you are under the age of 18, you must obtain written parental or guardian consent to enter and (if you win) claim your prize. We may ask the winners to provide proof of age.
  4. HOW TO ENTER: You can enter via the following link: (i) coop.co.uk/love-local-feedback or (ii) via social media such as Instagram, Facebook, and Twitter using @coopuk and #LoveLocalWales or #CaruLleol along with your feedback to be entered into the competition. Where the winners will be selected at random. When submitting your entries, you must enter your full name and address and answering the 3 multiple choice questions about the Love Local boxes between the opening date and closing date. No purchase is necessary to enter. Maximum of one entry per person.
  5. PRIZES: There is 1 prize of £50 Co-op Group food voucher to be won. We may substitute or change the prizes for a prize of an equivalent or greater value if circumstances beyond our control make it necessary to do so but there will be no cash alternative. Maximum one prize per winner
  6. WINNER SELECTION: Winners will be drawn at random on 22 March 2021 by an independent person.
  7. NOTIFICATION: If you win, you will be contacted within 10 days asking to confirm a delivery address where you’d like the voucher to be sent. If entered via social media you will be contacted via direct message, if you entered via the website you will be contacted via email. You will receive your prize in the post to your nominated UK address within 14 days after confirmation of delivery address. If the winner does not respond to us within three days of being notified by them, then the winner's prize will be forfeited, and the promoter will be entitled to select another winner in accordance with the process described above.
  8. DECISIONS OF THE PROMOTER: If there is any dispute about the receipt of validity of any entry or any other aspect of the promotion, this will be decided by us. Our decision regarding any aspect of the promotion is final and binding and no correspondence will be entered into about it.
  9. WINNER LIST: The winner’s surname and respective counties of residence can be obtained by sending an email to helloneighbour@coop.co.uk within 14 days after the closing date of the promotion.
  10. AGREEMENT TO THESE TERMS AND CONDITIONS: Entry to this promotion shall constitute your acceptance of these terms and conditions your agreement to be bound by them. These terms and conditions take effect immediately upon entry to the promotion.
  11. DISQUALIFICATION: We reserve the right to reject any entry, withhold any prize and disqualify you from the promotion if we suspect you of failing to comply with these terms and conditions or of fraud, cheating, or dishonesty.
  12. NO RESPONSIBILITY FOR ENTRIES NOT RECEIVED: We accept no responsibility for entries not successfully received by us, or which are delayed, due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network, or server failure of any kind.
  13. USE OF PERSONAL INFORMATION TO ADMINISTER PROMOTION: We, other members of the Co-operative Group, and 3rd party agencies acting on our behalf may collect personal information from you in accordance with the Data Protection Act 2018 and other applicable data privacy laws. We and other members of the Co-operative Group will only use your information for the purposes of administering and facilitating this promotion and any subsequent activities.
  14. USE OF PERSONAL AND OTHER INFORMATION FOR PROMOTIONAL PURPOSES: By entering this promotion, you agree that if you win we, other members of the Co-operative Group, and 3rd party agencies acting on our behalf may use your entry, Surname, photo or image, county of residence and any testimonial you have provided to us, for promotional purposes (including on our websites, social media, within our magazines or within promotional emails).
  15. CANCELLATION OR WITHDRAWAL OF PROMOTION: We reserve the right at our absolute discretion to withdraw or cancel this promotion without prior notice and without liability to any party if it becomes necessary to do so.
  16. COMPLIANCE WITH SOCIAL NETWORK POLICIES: This competition is in no way endorsed by, or associated with, Instagram, Facebook, and Twitter. However, as well as complying with these terms and conditions, you are also responsible for ensuring you comply at all times with the terms, conditions, rules, and policies of Instagram when using their services.
  17. CHANGES TO THESE TERMS AND CONDITIONS: We reserve the right to amend these terms and conditions at any time. Revised terms and conditions will be available here. It is your responsibility to keep up to date with any such changes.
  18. RELEVANT LAW: This promotion and these terms and conditions are governed by the laws of England and you agree to submit to the jurisdiction of the English courts if any dispute arises