Your chance to Win big with Co-op

Enter the draw in 3 easy steps:

Entry instructions are deemed to form part of the Terms and Conditions. By entering this promotion all participants will be deemed to have accepted and be bound by the Terms and Conditions and have agreed to their details being communicated to the Promoter’s representatives so that the Promoter or its representatives can contact the participant in connection with the promotion (as necessary).  Please retain a copy for your information.

1. PROMOTER: This promotion is operated by Co-operative Group Food Limited a registered society under the Co-operative and Community Benefit Societies Act 2014 with registration number 26715R whose registered office is at 1 Angel Square, Manchester, M60 0AG. Any reference to ‘we’, ‘us’, ‘our’ in these Terms and Conditions should mean the Co-operative Group Food Limited.  

2. OPENING AND CLOSING DATE: The Promotion Period runs from 09:01am 01 August 2025 through to 23:59pm 31 August 2025. Any entries made outside of the Promotion Period will not be valid and will not be entered into this promotion. 

3. ELIGIBILITY: This promotion is only open to UK residents who are members of Co-operative Group Limited aged 18 years or over. We may ask the winner to provide proof of age. Employees of the Promoter can enter to win, however employees of the Promoter (or any of its group undertakings and its agencies) who are directly connected with the creation and administration of this promotion are excluded from entering this promotion. This promotion is not available in any independent co-operative societies, some Co-op franchise stores and concessions (such as Co-op Live) or in non-Co-op branded stores (such as Nisa).

4. HOW TO ENTER:   To enter, Co-op Group members must: 

a) visit the ‘Discover’ tab in the Co-op App and click the link to the ‘Member Prizes’ form during the Promotion Period to choose the prize draw they would like to use their entries towards. Members can only pick their preferred prize draw once during the Promotion Period and the selection cannot be changed, and;   

b) spend a minimum of £5 (five pounds), after any discounts or offers have been applied to the final basket cost, in a single transaction and (i) scan their Membership card/Co-op App at the till in a Co-op Group Food store OR (ii) if purchasing online, entrants must log in with their membership card details to enter. Every additional spend of £5 in the same transaction will gain an extra entry (i.e. £5 = 1 entry, £10 = 2 entries) for the member in the promotion. Any spend between each relevant £5 increment will not be added up to count towards an additional entry across multiple transactions.  

Members will be automatically entered once both above steps have been taken, there is no requirement on the order the steps are taken as long as both are completed within the Promotion Period. If members do not complete both steps, they will not receive an entry.  

Purchases consisting solely of any of the following excluded products will not be included as a valid entry: first stage baby milk, postage stamps, lottery purchases, gift cards and vouchers, phone cards, in store concessions, PayPoint, cigarettes and tobacco, vapes, saving stamps, newspaper deliveries, carrier bags, mobile phone top ups and prescription medicines. 

Each Co-op member can only win once during the Promotion Period. Each Co-op member can only win a prize in a Member Prize Draw once during any 12-month period. If a Co-op member wins during the Promotion Period and has won a prize in a similar prize draw in the previous 12 months, that winner's prize will be forfeited, and another winner will be picked at random from the remaining eligible entries in accordance with the process described below in clause 6.  

A Member Prize Draw is any prize draw that is part of the Member Prizes or the past Winners Share it All (now closed) promotions that are open to Co-op Group members via the Co-op App.  

5. PRIZES:

There are 4 prizes to be won in the August prize draw. Prizes are not exchangeable, non-transferable, and no cash alternative can be requested. Prizes are provided at our discretion and the Promoter may substitute or change the prize for a prize of an equivalent or greater value if circumstances beyond the Promoter’s control make it necessary to do so.  

5.1 VIP Co-op Live Experience for you & 5 friends 

There is one prize available consisting of access for the winner & 5 friends to the Co-op Group box at Co-op Live, with travel and accommodation. Travel and accommodation to be organised post-prize acceptance and organised on a bespoke basis based on the location the winner will be travelling from, provided this is in the UK. 

Travel insurance is not included. 

Choice of show is not guaranteed and is subject to allocation by the Promoter. Concert availability may differ between calendar months but we and Co-op Live reserve the right to amend or withdraw specific concerts/shows. 

We may substitute or change the prizes for a prize of an equivalent or greater value if circumstances beyond our control make it necessary to do so but there will be no cash alternative. 

The tickets are non-refundable, non-transferable, cannot be exchanged, and are not for resale. If a winner tries to resell a ticket, the ticket will be made void. 

ID may be required before you are allowed entry to the event, and you may be refused entry if you do not provide suitable photographic ID (such as passport or driving licence). You will need to download the Co-op Live app to access your tickets. 

Use of tickets may be subject to additional terms and conditions of the ticket issuer, event organiser or other third party. This is not an Eastlands Arena Limited (owner and operator of Co-op Live) prize draw and Co-op Live does not accept any liability whatsoever in connection with this promotion. Use of the tickets and entry to the venue are subject to Co-op Live’s venue access and ticketing terms and conditions – available on https://www.cooplive.com/terms-and-conditions and privacy policy available at https://www.cooplive.com/pQOAbtP/privacy-policy.  

5.2 5x prizes of £500 on your Co-op member wallet and £5,000 for your chosen Local Community Fund cause 

There are five prizes available of £500 to be added to the winning member’s Co-op member wallet and £5,000 to a member’s chosen Local Community Fund cause. 

To win this prize, a member must have selected a Local Community Fund cause to support prior to the Promotion Period ending.

A Cause can be selected via the Co-op Membership App, Website or by calling the Co-op Contact Centre on 0800 068 6727.

Each Co-op Member and Cause can only win once within the Promotion Period and cannot win again during the 12 months following their first win. If a Cause has already won a prize during the Promotion Period or in the preceding 12 months, the winning member will be sent a list of alternative causes in their local community to choose from. The winning member must choose a cause within 4 weeks of being first contacted. If a replacement Cause is not chosen within this timeframe, the £5,000 prize find will be added to the Local Community Fund which will be distributed between all Local Community Fund Causes across the UK at the end of December 2025.

The £500 member prize will be added to the winners’ valid Co-op membership wallet and can be spent in Co-op Food stores, at Co-op Funeralcare or with Co-op Legal Services.  

We reserve the right to transfer any remaining balance in the winner’s member wallet to an alternative solution if it becomes necessary to do so.   The winners’ chosen Cause will be contacted within 25 working days of the draw. Causes can request a reduced amount if they are unable to use the full amount of £5,000. The amount of money given per cause will not exceed £5,000. If the prize is deemed to be too much for the selected Cause, we will reduce the amount of money to suit the Cause’s needs at our discretion. If the selected Cause does not wish to participate and accept £5,000, a replacement Cause will not be chosen, and the £5,000 will be added to the Local Community Fund which will be distributed between all Local Community Fund Causes across the UK at the end of December 2025.

If any Cause declines a prize or fails to accept their prize within four weeks of being contacted via their agreed contact methods, they forfeit any right to the prize.

The money received by the Cause can contribute towards a project applied for as part of the current Local Community Fund giving period, or a project supporting their local community in line with their objectives. We will ask the winning Cause to tell us what they will be spending the money on and when informing them of winning will ask for permission for their story to be featured in PR and other communications activity to raise awareness of the Local Community Fund and how the additional funding will help.

Causes retain the right to opt out of this promotion and will have the ability to do so at https://www.smartsurvey.co.uk/s/MemberPrizes/.

Prizes are provided at our discretion, and we may substitute or change it for a prize of an equivalent or greater value if circumstances beyond our control make it necessary to do so.  

Prizes are non-exchangeable, non-transferable and no cash alternative can be requested. 

5.3  1x £400 Uber Eats voucher 

This prize consists of £20 off offers, valid on 20 orders made via Uber Eats app from selected restaurant, grocery and convenience stores in the UK (check the Uber Eats app for availability of deliveries and stores, only available with selected merchants). 

The voucher will be shared in the form of a voucher code with the winner. 

The winner must have a valid Uber Eats account to redeem their code. 

Vouchers are valid until 23:59pm 31/12/2025.

Voucher can be applied when you spend a minimum of £0.01 on food and drink per order, excluding delivery fee. If a member applied the voucher code on an order that was under £20, they would lose the difference remaining for that individual £20 voucher and it would not be valid to use again. Delivery fee applies. 

Other fees (such as service fee) may apply to orders. 

Offer is not valid on alcohol or regulated products (E.g. lottery, tobacco products, etc). 

5.4 1x European City Break for two with a single trip travel policy worth up to £250

You will need to choose one of the following European breaks;

1. Amsterdam - 3 nights in a four-star hotel with return flights/Eurostar to Amsterdam, UK transfers to train station/airport, airport transfers in Amsterdam, weekend bike hire for two, canal tour of the city, Co-op to provide insurance; Or.

2. Lisbon - 3 nights in a four-star hotel with return flights/Eurostar to Lisbon, UK transfers to train station/airport, airport transfers in Lisbon, Pastel de Nata baking class for two, private city tuk tuk tour, Co-op to provide insurance.; Or.

3. Palma - 3 nights in a four-star hotel with return flights/Eurostar to Palma, UK transfers to train station/airport, airport transfers in Palma, Catamaran cruise with lunch, foodie walking tour of Palma, Co-op to provide insurance.; Or.

4. Rome - 3 nights in a four-star hotel, return flights to Rome for two, UK transfers to airport, Airport transfers in Rome, Guided tour of Colosseum, Roman Forum and Palatine, Pasta Cooking class, Co-op to provide insurance.

Your stay is subject to availability at the discretion of Stretch Communications Ltd and excludes the Christmas holiday period, Valentine’s Day/weekend, Easter weekend and all other bank holiday weekends unless otherwise agreed between the winner and the organiser.

Transfers will be private and not shared with other passengers.

Hotel stay will be in a double room where the prize is for 2 people. A twin room can be requested but cannot be guaranteed.

Prize includes return travel by air or rail, the winner has the choice of either Eurostar or return flights when booking. For air travel, it includes all flight taxes and surcharges as well as one piece of checked baggage per person. Subject to availability, Departure terminal used will be the winners nearest international airport or mainline rail terminus, whichever is closer.

The prize does not include: mini bar charges, service charges or any other service, or form of hospitality or item not described in the prize breakdown above.

As this prize involves travel outside of your home country (which must be either the United Kingdom or the Republic of Ireland), you and your guest are responsible for your own passport and visa arrangements.

All prizes must be claimed and booked by the prize winner within 12 months from the date of our initial correspondence with them.

The booking process for all prizes shall be administered by Stretch Communications Ltd. Stretch Communications Ltd will contact the winner to arrange booking.

All activities are subject to availability at the time of booking. If an activity is no longer available, an alternative activity will be offered.

A single trip policy must be booked via Co-op Travel Insurance and a value of £250 will be redeemed. If travel insurance totals more than £250, the winner will have to pay the difference. 

Travel prizes are for the maximum number of guests and the destination and dates specified and may not be increased or varied under any circumstances unless specified in these Terms & Conditions. 

6. WINNER SELECTION:  The winners of each prize draw will be drawn at random within 25 working days of the end of the Promotion Period by the Promoter using a randomised computer process.   

7. NOTIFICATION: Winners will be notified by the Promoter via email address competitionsupport@coop.co.uk to the details held on our member records within 25 working days of the winners being chosen. If the winner does not respond to the Promoter within five (5) days of being notified and provide the requested information for delivery of the prize, then the winner's prize will be forfeited, and another winner will be picked at random from the remaining eligible entries in accordance with the process described above in clause 6. There may be a delay between the winner claiming the prize and delivery. Delivery details will be confirmed to the winner after claiming the prize. Delivery times may vary depending on the prize won. The Promoter accepts no responsibility for prizes that are lost, delayed in the post, stolen or unused by their expiry date. The Promoter accepts no responsibility where a member enters incomplete or incorrect information to be held on the member record. 

Once the winner has confirmed acceptance via email or phone to the Co-op, where required, the winner’s details will be securely sent to our fulfilment partner, Stretch Communications Ltd, who will then contact the winner using coopwinners@weticketit.com. The winner must respond to correspondence from Stretch Communications Ltd, within five (5) days of the email being sent. If no email confirmation is received, the prize will be forfeited, and another winner will be selected at random for the eligible received entries. The Promoter’s decision is final, and no correspondence or discussion will be entered into. We accept no responsibility for prizes that are lost, stolen or unused by their expiry date. We accept no responsibility where incomplete or incorrect information has been entered as part of a member’s details. If you do not win the prize draw, you will not receive an email from us or our fulfilment partner.  

8. DECISIONS OF THE PROMOTER: If there is any dispute about the receipt of validity of any entry or any other aspect of the promotion, this will be decided by the Promoter. The Promoter’s decision regarding any aspect of the promotion is final and binding and no correspondence will be entered into about it. The Promoter reserves the right to cancel or amend this promotion due to events or circumstances arising beyond its control.  The Promoter is not responsible for any third-party acts or omissions.  

9. WINNER LIST: Winners’ names and respective counties of residence can be requested by sending an email to the following email: competitionsupport@coop.co.uk, no earlier than 4 weeks and no later than 6 weeks of the winners being drawn. By entering, winners consent to such information being disclosed upon request. You have the right to ask that we stop any consent-based processing of your personal data after you withdraw that consent. 

10. AGREEMENT TO THESE TERMS AND CONDITIONS: Entry to this promotion shall constitute your acceptance of these terms and conditions and your agreement to be bound by them. These terms and conditions take effect immediately upon entry to the promotion. These terms and conditions prevail in the event of a conflict or inconsistency with any other communications, including advertising or promotional materials. If you do not accept these terms and conditions in full, you should contact the Membership Contact Centre on 0800 068 6727 to be excluded from the promotion. 

11. DISQUALIFICATION: We reserve the right to reject any entry, withhold any prize and disqualify you from the promotion if we reasonably suspect you of failing to comply with these terms and conditions or of fraud, cheating or dishonesty, without limitation, through the manipulation of codes, multiple computer-generated entries, or otherwise fraudulently falsifying data or acting fraudulently or dishonestly in the Promoter’s opinion. Entries must be made personally. Entries made through agents/third-parties, bulk entries or automated entries are invalid. 

12. NO RESPONSIBILITY FOR ENTRIES NOT RECEIVED: The Promoter accepts no responsibility for lost, damaged, incomplete, illegible, or delayed entries and such entries will be void. The Promoter cannot guarantee uninterrupted or secure access to the entry route.  We accept no responsibility for entries not successfully received by us, or which are delayed, due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network, or server failure of any kind whether or not such failure is within the control of the Promoter or its agents. Proof of submission of entry is not proof of receipt of entry. 

13. USE OF PERSONAL INFORMATION TO ADMINISTER PROMOTION: We, other members of the Co-operative Group and any third-party agencies acting on our behalf, may collect personal information from you in accordance with the Data Protection Act 2018 and any other applicable data privacy laws. Except as set out in clause 14 below, we, other members of the Co-operative Group Limited will only use your information for the purposes of administering this promotion.  

14. USE OF PERSONAL AND OTHER INFORMATION FOR PROMOTIONAL PURPOSES: By entering this promotion, you agree that if you win, we, other members of the Co-operative Group Limited and third party agencies acting on our behalf, may use your entry, name, photo or image, county of residence and any testimonial you have provided to us, for promotional purposes (including on our websites, social media, within our magazines or within promotional emails). To find out more about your rights please see our Privacy Notice at www.coop.co.uk/terms/privacy-notice. 

15. CANCELLATION OR WITHDRAWAL OF PROMOTION: We reserve the right at our absolute discretion to withdraw or cancel this promotion without prior notice and without liability to any party if it becomes necessary to do so. 

16. CHANGES TO THESE TERMS AND CONDITIONS: We reserve the right to amend these terms and conditions at any time. Revised terms and conditions will be available at coop.co.uk/terms/memberprizesaugust. It is your responsibility to keep up to date with any such changes. 

17. LIMITATION OF LIABILITY: All conditions, warranties and representations expressed or implied by law or otherwise in connection with the Prizes or this promotion are excluded to the fullest extent permitted by law and the Promoter shall be under no liability whatsoever or howsoever arising in connection with any loss, damage or injury suffered as a direct result of the provision or use of the Prizes or entry to the promotion. The Promoter makes no attempt to exclude or limit its liability for death or personal injury arising as a result of its negligence. 

18. RELEVANT LAW: This promotion and these terms and conditions are governed by the laws of England, and you agree to submit to the jurisdiction of the English courts if any dispute arises. 

19. GENERAL: The Promoter is not responsible for any third-party acts or omissions. We cannot guarantee that the event will be free from disruptions, failings, or cancellations.  We are not liable for such disruptions, failings, or cancellations unless they are caused by our negligence.