Your chance to Win big with Co-op

Enter the draw in 3 easy steps:

Full T&Cs

Entry instructions are deemed to form part of the Terms and Conditions. By entering this promotion all participants will be deemed to have accepted and be bound by the Terms and Conditions and to their details being communicated to the Promoter’s representatives so that the Promoter or its representatives can contact the participant in connection with the promotion (as necessary). Please retain a copy for your information.

This promotion is operated by Co-operative Group Food Limited a registered society under the Co-operative and Community Benefit Societies Act 2014 with registration number 26715R whose registered office is at 1 Angel Square, Manchester, M60 0AG. Any reference to ‘we’, ‘us’, ‘our’ in these Terms and Conditions should mean the Co-operative Group Food Limited.

1. PROMOTER: This promotion is operated by Co-operative Group Food Limited a registered society under the Co-operative and Community Benefit Societies Act 2014 with registration number 26715R whose registered office is at 1 Angel Square, Manchester, M60 0AG. Any reference to ‘we’, ‘us’, ‘our’ in these Terms and Conditions should mean the Co-operative Group Food Limited.

2. OPENING AND CLOSING DATE: The March monthly draw promotional period runs from 08:01am 10 March 2025 through to 23:59pm 31 March 2025 (Promotion Period). Any entries made before the opening date or after the closing date will not be valid and will not be entered into this promotion.

3. ELIGIBILITY: This promotion is only open to UK residents who are members of Co-operative Group Limited aged 18 years or over. We may ask the winner to provide proof of age. Employees of the Promoter (or any of its group undertakings and its agencies) who are directly connected with the creation and administration of this promotion are excluded from entering this promotion. This promotion is not available at independent societies, Midcounties, Central England, Southern or Chelmsford Star co-operatives, some Co-op franchise stores and concessions (such as Co-op Live) or in non-Co-op branded stores (such as Nisa).

4. HOW TO ENTER:

To enter, Co-op Group Members must: a) visit the ‘Discover’ tab in the Co-op app and click the link to the ‘Member Prizes’ form during the Promotion Period to choose the prize draw they would like to use their entries towards. Members can only pick their preferred prize draw once during the promotional period and the selection cannot be changed. And; b) spend a minimum of £5 (five pounds), after any discounts or offers have been applied to the final basket cost, in a single transaction and (i) scan their Membership card/Co-op App at the till in a Co-op Group Food store OR (ii) if purchasing online entrants must log in with their Membership card details to enter. Every additional spend of £5 in the same transaction will gain an extra entry (i.e. £5= 1 entry, £10 = 2 entries) for the member in the promotion. Any spend between each relevant £5 increment will not be added up to count towards an additional entry across multiple transactions.

Members will be automatically entered once both above steps have been taken, there is no requirement on the order the steps are taken as long as both are completed within the promotional period. If members do not complete both steps, they will not receive an entry.

Purchases consisting solely of any of the following excluded products will not be included as a valid entry: first stage baby milk, postage stamps, lottery purchases, gift cards and vouchers, phone cards, in store concessions, PayPoint, cigarettes and tobacco, saving stamps, newspaper deliveries, carrier bags, mobile phone top ups and prescription medicines.

Each Co-op Member can only win once within the Promotional Period. Each Co-op Member can only win once within the whole Member Prizes campaign (between 1st March 2025 – 30th June 2025). If a Co-op Member wins during this Promotional Period and has previously won during the Campaign, that winner's prize will be forfeited, and another winner will be picked at random from the remaining eligible entries in accordance with the process described below in clause 6.

5. PRIZES: There are 3 prizes to be won in the March prize draw:

a) 1x Exclusive festival experience for you & 3 friends

• Includes travel, on-site accommodation, VIP ticket upgrade, £200 on member wallet for spend at on-site Co-op festival store, official merchandise for 1 of a choice of selected festivals

b) 1x VIP Co-op Live Experience for you & 5 friends

• Includes tickets to Co-op Group box for a selected show, travel, accommodation, food and drink vouchers, artist merchandise

c) 1x £1,000 on your member wallet

Prizes are not exchangeable, non-transferable, and no cash alternative can be requested. Prizes are provided at our discretion and the Promoter may substitute or change the prize for a prize of an equivalent or greater value if circumstances beyond the Promoter’s control make it necessary to do so.

5.1 Exclusive festival experience for you & 3 friends

There is one prize available consisting of 4 VIP tickets to a Live Nation festival of the winners choosing, travel and on-site accommodation, festival merchandise and £200 added to winner member wallet to spend in on-site Co-op festival store.

Festivals to choose from are:

• Download Festival 2025

• Latitude Festival 2025

• Rockstar Energy presents Reading Festival 2025

• Rockstar Energy presents Leeds Festival 2025

• Rockstar Energy presents Creamfields Festival 2025

• Isle of Wight Festival 2025

Festival selection is unable to be changed.

Travel insurance is not included.

Valid ID and additional entry requirements of the ticket issuer, event organiser or other third party will be required before you are allowed entry to the festival, and you may be refused entry if you do not provide suitable photographic ID (such as passport or driving license).

Use of tickets is subject to additional terms and conditions of the ticket issuer, event organiser or other third party.

Tickets are non-refundable, not exchangeable or transferable and no cash alternative will be given. Tickets are not for resale.

Prizes are provided at our discretion and we may substitute or change the prize for a prize of an equivalent or greater value if circumstances beyond our control make it necessary to do so. Strictly one prize per member.

Tickets are subject to full ticket Terms & Conditions from the chosen festival.

5.2 VIP Co-op Live Experience for you & 5 friends There is one prize available consisting of access for the winner & 5 friends to the Co-op Group box at Co-op Live, travel and accommodation, artist merchandise (1x official t-shirt for winner & 5 friends) and food and drink vouchers to the value of £100.

Travel insurance is not included.

Choice of show is not guaranteed and is subject to allocation by the Promoter. Concert availability may differ between calendar months but we and Co-op Live reserve the right to amend or withdraw specific concerts/shows.

We may substitute or change the prizes for a prize of an equivalent or greater value if circumstances beyond our control make it necessary to do so but there will be no cash alternative.

The tickets are non-refundable, non-transferable, cannot be exchanged, and are not for resale. If a winner tries to resell a ticket, the ticket will be made void.

ID may be required before you are allowed entry to the event, and you may be refused entry if you do not provide suitable photographic ID (such as passport or driving licence). You will need to download the Co-op Live app to access your tickets.

Use of tickets may be subject to additional terms and conditions of the ticket issuer, event organiser or other third party. This is not an Eastlands Arena Limited (owner and operator of Co-op Live) prize draw and Co-op Live does not accept any liability whatsoever in connection with this promotion. Use of the tickets and entry to the venue are subject to Co-op Live’s venue access and ticketing terms and conditions – available on https://www.cooplive.com/terms-and-conditions and privacy policy available at https://www.cooplive.com/pQOAbtP/privacy-policy.

5.3 £1,000 on your member wallet

There is one prize available of £1,000 Co-op Group member wallet credit available.

Any credit will be added to the winners’ valid Co-op Group Membership card and can be spent in Co-op Food stores, at Co-op Funeralcare or with Co-op Legal Services.

We reserve the right to transfer any remaining balance on the winner’s Membership card to an alternative solution if it becomes necessary to do so.

Prizes are provided at our discretion, and we may substitute or change it for a prize of an equivalent or greater value if circumstances beyond our control make it necessary to do so.

Prizes are non-exchangeable, non-transferable and no cash alternative can be requested.

6. WINNER SELECTION: 3 winners will be drawn at random within 7 working days of the end of the promotion period by the Promoter using a randomised computer process, according to the prize draw they selected they wanted to enter via app form.

7. NOTIFICATION: Winners will be notified by the Promoter via email to the details held on our member records within 5 working days of the winners being chosen. If the winner does not respond to the Promoter within 5 days of being notified and provide the requested information for delivery of the prize, then the winner's prize will be forfeited, and another winner will be picked at random from the remaining eligible entries in accordance with the process described above in clause 6. There may be a delay between the winner claiming the prize and delivery. Delivery details will be confirmed to the winner after claiming the prize. Delivery times may vary depending on the prize won. The Promoter accepts no responsibility for prizes that are lost, delayed in the post, stolen or unused by their expiry date. The Promoter accepts no responsibility where a member enters incomplete or incorrect information to be held on the member record.

8.DECISIONS OF THE PROMOTER: If there is any dispute about the receipt of validity of any entry or any other aspect of the promotion, this will be decided by the Promoter. The Promoter’s decision regarding any aspect of the promotion is final and binding and no correspondence will be entered into about it. The Promoter reserves the right to cancel or amend this promotion due to events or circumstances arising beyond its control. The Promoter is not responsible for any third-party acts or omissions.

9. WINNER LIST: Winners’ names and respective counties of residence can be requested by sending an email to the following email: competitionsupport@coop.co.uk, no earlier than 4 weeks and no later than 6 weeks of the winners being drawn. By entering, winners consent to such information being disclosed upon request. You have the right to ask that we stop any consent-based processing of your personal data after you withdraw that consent.

10. AGREEMENT TO THESE TERMS AND CONDITIONS: Entry to this promotion shall constitute your acceptance of these terms and conditions and your agreement to be bound by them. These terms and conditions take effect immediately upon entry to the promotion. These terms and conditions prevail in the event of a conflict or inconsistency with any other communications, including advertising or promotional materials. If you do not accept these terms and conditions in full, you should contact the Membership Contact Centre on 0800 068 6727 to be excluded from the promotion.

11. DISQUALIFICATION: We reserve the right to reject any entry, withhold any prize and disqualify you from the promotion if we reasonably suspect you of failing to comply with these terms and conditions or of fraud, cheating or dishonesty, without limitation, through the manipulation of codes, multiple computer-generated entries, or otherwise fraudulently falsifying data or acting fraudulently or dishonestly in the Promoter’s opinion. Entries must be made personally. Entries made through agents/third-parties, bulk entries or automated entries are invalid.

12. NO RESPONSIBILITY FOR ENTRIES NOT RECEIVED: The Promoter accepts no responsibility for lost, damaged, incomplete, illegible, or delayed entries and such entries will be void. The Promoter cannot guarantee uninterrupted or secure access to the entry route. We accept no responsibility for entries not successfully received by us, or which are delayed, due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network, or server failure of any kind whether or not such failure is within the control of the Promoter or its agents. Proof of submission of entry is not proof of receipt of entry.

13. USE OF PERSONAL INFORMATION TO ADMINISTER PROMOTION: We, other members of the Co-operative Group and any third-party agencies acting on our behalf, may collect personal information from you in accordance with the Data Protection Act 2018 and any other applicable data privacy laws. Except as set out in clause 14 below, we, other members of the Co-operative Group Limited will only use your information for the purposes of administering this promotion.

14. USE OF PERSONAL AND OTHER INFORMATION FOR PROMOTIONAL PURPOSES: By entering this promotion, you agree that if you win, we, other members of the Co-operative Group Limited and third party agencies acting on our behalf, may use your entry, name, photo or image, county of residence and any testimonial you have provided to us, for promotional purposes (including on our websites, social media, within our magazines or within promotional emails). To find out more about your rights please see our Privacy Notice at www.coop.co.uk/terms/privacy-notice.

15. CANCELLATION OR WITHDRAWAL OF PROMOTION: We reserve the right at our absolute discretion to withdraw or cancel this promotion without prior notice and without liability to any party if it becomes necessary to do so.

16. CHANGES TO THESE TERMS AND CONDITIONS: We reserve the right to amend these terms and conditions at any time. Revised terms and conditions will be available at coop.co.uk/terms/memberprizesmarch. It is your responsibility to keep up to date with any such changes.

17. LIMITATION OF LIABILITY: All conditions, warranties and representations expressed or implied by law or otherwise in connection with the Prizes or this promotion are excluded to the fullest extent permitted by law and the Promoter shall be under no liability whatsoever or howsoever arising in connection with any loss, damage or injury suffered as a direct result of the provision or use of the Prizes or entry to the promotion. The Promoter makes no attempt to exclude or limit its liability for death or personal injury arising as a result of its negligence.

18. RELEVANT LAW: This promotion and these terms and conditions are governed by the laws of England, and you agree to submit to the jurisdiction of the English courts if any dispute arises.

19. GENERAL: The Promoter is not responsible for any third-party acts or omissions. We cannot guarantee that the event will be free from disruptions, failings, or cancellations. We are not liable for such disruptions, failings, or cancellations unless they are caused by our negligence.