November Game 2026 Terms & Conditions
1. These terms and conditions set out the rules of this prize draw. By entering the prize draw, you agree to these rules. We may update these rules at any time, and the latest version will be available at coop.co.uk/terms/november-game-2026. It’s your responsibility to check for any changes.
2. Promoter: Co-operative Group Limited (525R), registered address: 1 Angel Square, Manchester, M60 0AG. Reference to ‘Co-op’, ‘we’, ‘us’, or ‘our’ means the Promoter.
3. Opening and closing dates: The prize draw runs from 16 November 2026 to 22 November 2026. We won’t accept any entries received before or after these dates.
4. Who can enter: This prize draw is open to UK residents who are Co‑op Group Members and aged 18 or over. Temporary membership card holders and anyone involved in running or creating this prize draw cannot enter.
5. How to enter: To enter members must:
i) Access the Co-op App during the opening and closing dates;
ii) Click on the discover tab on the Co-op app homepage to continue to the Local Community Fund game;
iii) Play the game;
iv) Members must have also selected a Local Community Fund cause by the end of the promotion period.
Members can attempt the game multiple times to be entered into the prize draw or click skip on the game to be entered into the prize draw. Members can only enter the prize draw once.
6. Prizes: There are 10 prizes available, each prize consists of:
i) £50 credit to be added to the winning member’s Co-op member wallet and;
ii) £500 to the winning member’s chosen Local Community Fund cause.
a. To win this prize, a member must have selected a Local Community Fund Cause to support prior to the Prize draw ending.
b. A Local Community Fund Cause can be selected via the Co-op Membership App, Co-op website or by calling the Co-op Contact Centre on 0800 068 6727. Network charges may apply.
c. The £50 credit can only be spent in Co-op Group Food stores, at Co-op Funeralcare or with Co-op Legal Services. Prizes are provided at our discretion, and we may substitute or change it for a prize of an equivalent or greater value if circumstances beyond our control make it necessary to do so.
d. We reserve the right to transfer any remaining balance in the winner’s member wallet to an alternative solution if it becomes necessary to do so.
e. Prizes are non-exchangeable, non-transferable and no cash alternative can be requested.
7. How Winners will be chosen and contacted:
a) The winners will be chosen randomly within 4 weeks after the prize draw ends, using a randomised computer process.
b) The winners will be contacted by email, using the details linked to their Co-op Membership account within 4 weeks working days of the draw. If a winner doesn’t reply within 14 days, they will lose the prize and we will choose another winner at random.
c) Prizes may take up to 28 days be loaded onto the winners Membership account. We aren’t responsible for prizes that are delayed or not used before they expire. We aren’t responsible for any incorrect details in the winner’s membership account or entry.
d) The winner’s chosen Local Community Fund cause (“Cause”) will be contacted within 4 weeks of the close date.
e) Causes can request a reduced amount if they are unable to use the full amount of £500. The amount of money given per cause will not exceed £500. If the prize is deemed to be too much for the selected Cause, we will reduce the amount of money to suit the Cause’s needs at our discretion. If the selected Cause does not wish to participate and accept £500, a replacement Cause will not be chosen, and the £500 will be added to the Local Community Fund which will be distributed between all Local Community Fund Causes across the UK at the end of December 2027.
f) The money received by the Cause can contribute towards a project applied for as part of the current Local Community Fund giving period, or a project supporting their local community in line with their objectives. We will ask the winning Cause to tell us what they will be spending the money on and when informing them of winning will ask for permission for their story to be featured in PR and other communications activity to raise awareness of the Local Community Fund and how the additional funding will help
8. Winner(s) list: Winners names and counties of residence can be requested by sending an email to the following email address: competitionsupport@coop.co.uk. Requests must be made within 6 weeks after the winners are selected.
9. How we use your information: We, our other Co-op businesses and trusted third-party agencies may collect and use your personal information. We do this in line with the Data Protection Act 2018 and other privacy laws. We will only use your information to run this prize draw or, if you win, for promotional purposes. To find out more about how we use your data and your rights, please see our Privacy Notice at www.coop.co.uk/terms/privacy-notice.
10. General
a) You must enter the prize draw yourself. Entries made by someone else, in bulk, or by an automated process are not allowed.
b) We’re not responsible if we don’t receive your entry, or if it arrives late, because of any technical problems. This could be issues with computers, software, the internet, servers, or networks. Sending your entry doesn’t guarantee that we have received it.
c) We can refuse your entry or decide not to give you a prize if we believe you’ve broken these rules or acted dishonestly.
d) You can’t swap the prize, give it to someone else, or exchange it for cash. If the prize is no longer available for reasons we can’t control, we’ll replace it with a similar prize of the same or higher value
e) We may change, pause or cancel this prize draw at any time if we need to.
f) We’re not responsible if you experience any loss or damage connected to the prize or the prize draw, unless the law says we must be — for example, if something happens because of our negligence or if we act dishonestly.
g) This prize draw and these rules follow English law. If there’s any disagreement, it will be dealt with by the English courts.