UNP Co Op 47156 Cafe Event Shoreditch074

Value, quality and convenience for member owners

Empowering member owners to recognise and shape the value and quality of Co-op products and services and learn more from our experts.

Celebrating the power of cooperation

Own how you have those difficult conversations

Members put their questions to our experts

The online session brought together our Funeralcare colleagues and member owners for an open and honest conversation about something many people find it hard to talk about – funeral wishes.

  • Members told us they find it difficult to talk about death and wanted to know how best to start conversations about funeral wishes.
  • The event showed there’s a real appetite from members for guidance and reinforced the idea planning ahead is an act of care.
  • Our experts shared a link for more information on our funeral plans online, which can be found here.
  • Members asked questions on how to actually start those difficult conversations, and our experts shared simple, practical tips - like using everyday moments (a song, a TV show) to start the discussion and keeping the tone light but meaningful or talking about your own preferences first to make it feel less awkward.
  • Members asked about the types of funeral options that are available, and the discussion reinforced the value of funeral plans for both financial reassurance and clarity of wishes, alongside the growing popularity of more individual and personalised funerals which members also asked about.
  • What really came through was how much difference these conversations can make. Our experts talked about how talking early and sharing a few preferences can help take away pressure and uncertainty for loved ones later on and avoid families making lots of difficult decisions at an already emotional time.
  • If you are experiencing loss (or know someone who is) and want further support, there are plenty of articles and guides which may help you. Whether you're arranging or attending a funeral, or need some bereavement support, at Co-op we're here to help.

Own your life planning

Members put their questions to our experts

Our experts answered questions on a range of topics and directed members to useful links where they could get more help and advice.

Wills

Questions were asked about different types of wills and members wanted to understand how lasting power of attorney works. Click below to find out more:

Life insurance

Members wanted to understand more about life insurance, the importance of it and how it works for different life stages and situations. Find out more below:

Funeral plans

There were also a couple of questions about Funeralcare and funeral plans. If you'd like to find out more about funeral plans you can find out more below: