Car insurance claims
We want to make it as easy as possible to contact us if you need to make a claim.
Make a claim
Let us know:
- your name, address and policy number
- if any damage was caused or any property was lost
- if anyone was injured
- where and when the incident happened
If another vehicle was involved let us know:
- the other vehicle’s registration number
- the other driver’s, name, address, telephone number and insurance details.
We need a police crime reference number if:
- your car has been stolen
- your car has been damaged maliciously
- the other driver did not stop and give their details.
Call us
Open 24 hours a day
Windscreen repair
Contact details and process to arrange windscreen repair.
Ongoing claims
If you have an ongoing claim use the contact details you have been sent. If you have lost those details ring the 'Make a claim' number to retrieve them.
Breakdown recovery
If you purchased as an add on for Young Driver, Essentials or standalone breakdown cover these are the breakdown recovery contact details.
If you have purchased breakdown recovery as an add on with your car insurance you can request recovery with the details on this page.