Caring for an older dog
Pet insurance contact details
Pet insurance is administered by Insurance Factory Limited
Manage your policy
A warm welcome to Saga Pet Insurance customers
If your Saga renewal date is 9 September 2025 or later, your policy will be moving to Co-op Pet Insurance. We'll be in touch before your renewal with an offer to continue your cover and details on what to do next.
Former Saga customer policy numbers will start COS.
If you need to make any changes before your renewal, please contact Saga directly.
Pet advice and support
Pet insurance is offered through Co‑op Insurance Services and administered by Insurance Factory Limited.
Co-op Insurance policies are administered by Insurance Factory Limited. Insurance Factory Limited is authorised and regulated by the Financial Conduct Authority under Financial Services Register number 306164, a company registered in England and Wales under company number 02982445 with registered office: 45 Westerham Road, Bessels Green, Sevenoaks, TN13 2QB. Insurance Factory Limited is part of the Markerstudy Group of companies. Co-op Insurance and the Co-op logo are registered trademarks of Co-operative Group Limited or its affiliates and are used under licence by Insurance Factory Limited.
Calls are charged at local rates from landline and mobiles. If your phone has inclusive minutes these calls are normally included.
Co-op Insurance Services Limited will receive a percentage commission from your insurance payments.