Contact us

If someone has died

If you need help urgently call 0800 088 4872, 24 hours a day.

If you’d prefer not to speak to someone right now but need to start arranging a funeral, complete our online form and someone will call you back within 1 hour.

Start arranging a funeral

Find a funeral home

Find information on a Co-op funeral home including:

• opening times
• contact details

Find your local funeral home

Request a brochure

For more information about our funeral plans, you can download a brochure or we can post one out to you.

Request a brochure

General enquiries

For non-urgent, general enquiries complete the general enquiries form and someone will contact you within 24 hours Monday to Friday or call 0808 239 4214.

Complaints

To make a complaint contact us by phone, email or post.

Call:

0800 083 6301 Monday to Friday 9am - 5pm.

For more urgent enquiries outside of these hours, call our 24 hour support team on 0800 289 120.

Email:

funeral.clientrelations@co-operative.coop

By post:

Funeralcare Client Relations
3rd Floor
1 Angel Square
Manchester
M60 0AG