If someone has died

You can tell us about a death by calling 0800 088 4872, or by getting in touch with your local funeral home.

If you’d prefer not to speak to someone right now but need to start arranging a funeral, complete our online form and someone will call you back within 1 hour.

General enquiries

For non-urgent, general enquiries complete the general enquiries form and someone will contact you within 24 hours Monday to Friday or call 0800 088 4883.

Complaints

To make a complaint you can contact us by:

Email

funeral.clientrelations@co-operative.coop

Post

Funeralcare Client Relations
3rd Floor
1 Angel Square
Manchester
M60 0AG

Phone

0800 083 6301 Monday to Friday 9am - 5pm.

For more urgent enquiries outside of these hours, call our 24 hour support team on 0800 289 120.