Contact us
If someone has died
If you need help urgently call 0800 088 4872, 24 hours a day.
If you’d prefer not to speak to someone right now but need to start arranging a funeral, complete our online form and someone will call you back within 1 hour.
Find a funeral home
Find information on a Co-op funeral home including:
- opening times
- contact details
Request a brochure
For more information about our funeral plans, you can download a brochure or we can post one out to you.
General enquiries
For non-urgent, general enquiries complete the general enquiries form and someone will contact you within 24 hours Monday to Friday or call 0808 239 4214.
Complaints
To make a complaint contact us by phone, email or post.
Call:
0800 083 6301 Monday to Friday 9am - 5pm.
For more urgent enquiries outside of these hours, call our 24 hour support team on 0800 289 120.
Email:
funeral.clientrelations@co-operative.coop
By post:
Funeralcare Client Relations
3rd Floor
1 Angel Square
Manchester
M60 0AG
The Co-op Funeralcare is a trading name of Funeral Services Limited. Part of The Co-op Group.