Arranging a funeral
What is it like to arrange a funeral with Co-op Funeralcare?
Venus and Rob explain how they make families feel comfortable and cared for when they arrange a funeral with us.
Co-op Funeralcare, Byker
Shield House, 218 Shields Road, Byker, NE6 1DU
We're a well‑established funeral home in Byker, and proudly part of Co‑op Funeralcare since 2007. We're dedicated to giving you and your family the care and support you need when arranging a funeral, whether you live in Walker or Heaton. We're here to help.
When you begin funeral arrangements with our team, the first thing we do is listen to you. That way we can arrange the funeral that is right for everyone. Whatever their religion or beliefs, if you're looking for something traditional or something more personal and creative, it's okay. We can make it happen, together.
If you need us, call or visit us in person on Shields Road. We'll be here to welcome you from the first conversation and take the time to understand your unique needs and support you through every step.
Remembrance room / chapel of rest
A calm and peaceful room where you can visit your loved one.
Accessibility
Wheelchair access, accessible arrangement room and toilet.
All funeral directors are legally required to publish price lists for their products and services. This is to help you understand your options and compare prices between different funeral directors, because prices can vary.
You’ll need to pay 50% of the funeral cost within 2 days of making the arrangements and the rest after the funeral has taken place.
How to pay
We accept cash, credit or debit card as well as Apple Pay or Google Pay payments.
If you have an invoice, you can pay for the funeral online.
Help is available
If you need to help to pay for the funeral:
Co-op Legal Services
There’s a lot of work involved in probate, but Co-op Legal Services can take care of everything for you. They’ll take a few key details from you and then they’ll handle the rest.
What is it like to arrange a funeral with Co-op Funeralcare?
Venus and Rob explain how they make families feel comfortable and cared for when they arrange a funeral with us.
Unattended
£50 gift card included
£1,700
Co-op Members also get £50 on their Membership card.
No funeral service that people attend
Cremation only
Basic coffin
No limousine
No cortege
No choice of date, time and location of funeral
Fully guaranteed to cover all crematorium fees
Attended
£100 gift card included
£2,995
Co-op Members also get £50 on their Membership card.
Funeral service that people can attend
Cremation or burial
Basic coffin
No limousine
Fixed cortege route
Restricted date, time and location
Capped contribution of up to £850 towards third party fees.
Attended
£200 gift card included
£3,685
Co-op Members also get £50 on their Membership card.
Funeral service that people can attend
Cremation or burial
Wood effect coffin
No limousine
Fixed cortege route
Restricted date, time and location
Capped contribution of up to £1,000 towards third party fees. We guarantee to pay the cremation fee.
Attended
£200 gift card included
£3,975
Co-op Members also get £50 on their Membership card.
Funeral service that people can attend
Cremation or burial
Wood effect coffin
One limousine
Flexible cortege route
Mutual agreement on date and time
Fully guaranteed to cover all third party fees
Attended
£200 gift card included
£4,160
Co-op Members also get £50 on their Membership card.
Funeral service that people can attend
Cremation or burial
Wood veneer coffin
Two limousines
Flexible cortege route
Mutual agreement on date and time
Fully guaranteed to cover all third party fees
You can pay in full, spread the cost over 6 or 12 months with no additional costs or monthly instalments over 2–25 years (2-5 years for Direct Cremation). There's an additional instalment charge when paying over 2-25 years and age restrictions apply.
Co-op Funeral Plans Limited is authorised and regulated by the Financial Conduct Authority to sell and manage funeral plans.
On site parking: No
Public car park: No
Street parking: Yes
There's restricted street parking outside the funeral home which is free for 2 hours.
Weekend appointments for making arrangements and visiting are available by request.
Calls are answered 24 hours a day by our central care team.
View funeral notices and leave a tribute or donation in their memory
Absolutely — our team on Shields Road is experienced in arranging all kinds of funerals, whether that's a traditional religious service, a humanist ceremony, or something entirely personal that reflects who your loved one truly was. We'll listen carefully to what matters to your family and help shape a farewell that feels honest and meaningful. There are no rules about what a funeral has to look like, and we're here to support whatever feels right.
We're available around the clock, so whenever you need us — day or night — you can call our Shields Road funeral home and our team will come to you. Once your loved one is in our care, there's no rush; you can take the time you need before sitting down with us to talk through the arrangements. We'll also help you understand what paperwork is needed, including registering the death, so you're not left trying to work things out alone.
There is street parking directly outside our Shields Road funeral home, which is free for up to two hours — usually plenty of time for an arrangement meeting. The building is fully wheelchair accessible, with a ground floor arrangement room and an accessible toilet, so every family member can be comfortable and present. Our arrangement room seats up to four people, giving your family a private and unhurried space to make decisions together.
Our Shields Road funeral home is here for families across Walker, Byker, and Heaton, so wherever you are in the area, our team can support you. We've been caring for local families since 2007 and understand how important it is to feel looked after close to home. Please do get in touch and we'll guide you through everything at your own pace.
We work with West Road Crematorium, Tynemouth Crematorium, and Whitley Bay Crematorium, and our team will help you choose whichever feels right for your family. On the day, we take care of all the arrangements so that you can focus entirely on being together and saying goodbye. We'll explain exactly what to expect beforehand, so nothing feels unfamiliar or unexpected when the time comes.