Arranging a funeral
What is it like to arrange a funeral with Co-op Funeralcare?
Venus and Rob explain how they make families feel comfortable and cared for when they arrange a funeral with us.
Co-op Funeralcare, Dover
12 Victoria Crescent, High Street, Dover, CT16 1DU
We're a funeral home in the heart of Dover, serving the communities of Whitfield, Coldred and River since 1985. Our clients describe us as "patient, kind, and compassionate". These are words we live by every day as we strive to give everyone who comes to us the best experience possible when arranging a funeral.
The first thing we'll do at the arrangement meeting is listen to you. And whatever your religion, culture or heritage, we can help you arrange the right kind of funeral. We work with all the local places of worship and crematoriums, including St Andrew's, Charlton Church and St Paul's Catholic Church and Barham and Hawkinge crematoriums. So whatever type of funeral you need to arrange, we can help you.
We will give you a warm welcome, a cup of tea and the confidence that any funeral you arrange with us will be the best it can be. Call us or come to our funeral home on Victoria Crescent.
Remembrance room / chapel of rest
A calm and peaceful room where you can visit your loved one.
Accessibility
Wheelchair access, accessible arrangement room and toilet.
All funeral directors are legally required to publish price lists for their products and services. This is to help you understand your options and compare prices between different funeral directors, because prices can vary.
You’ll need to pay 50% of the funeral cost within 2 days of making the arrangements and the rest after the funeral has taken place.
How to pay
We accept cash, credit or debit card as well as Apple Pay or Google Pay payments.
If you have an invoice, you can pay for the funeral online.
Help is available
If you need to help to pay for the funeral:
Co-op Legal Services
There’s a lot of work involved in probate, but Co-op Legal Services can take care of everything for you. They’ll take a few key details from you and then they’ll handle the rest.
What is it like to arrange a funeral with Co-op Funeralcare?
Venus and Rob explain how they make families feel comfortable and cared for when they arrange a funeral with us.
Unattended
£50 gift card included
£1,700
Co-op Members also get £50 on their Membership card.
No funeral service that people attend
Cremation only
Basic coffin
No limousine
No cortege
No choice of date, time and location of funeral
Fully guaranteed to cover all crematorium fees
Attended
£100 gift card included
£2,995
Co-op Members also get £50 on their Membership card.
Funeral service that people can attend
Cremation or burial
Basic coffin
No limousine
Fixed cortege route
Restricted date, time and location
Capped contribution of up to £850 towards third party fees.
Attended
£200 gift card included
£3,685
Co-op Members also get £50 on their Membership card.
Funeral service that people can attend
Cremation or burial
Wood effect coffin
No limousine
Fixed cortege route
Restricted date, time and location
Capped contribution of up to £1,000 towards third party fees. We guarantee to pay the cremation fee.
Attended
£200 gift card included
£3,975
Co-op Members also get £50 on their Membership card.
Funeral service that people can attend
Cremation or burial
Wood effect coffin
One limousine
Flexible cortege route
Mutual agreement on date and time
Fully guaranteed to cover all third party fees
Attended
£200 gift card included
£4,160
Co-op Members also get £50 on their Membership card.
Funeral service that people can attend
Cremation or burial
Wood veneer coffin
Two limousines
Flexible cortege route
Mutual agreement on date and time
Fully guaranteed to cover all third party fees
You can pay in full, spread the cost over 6 or 12 months with no additional costs or monthly instalments over 2–25 years (2-5 years for Direct Cremation). There's an additional instalment charge when paying over 2-25 years and age restrictions apply.
Co-op Funeral Plans Limited is authorised and regulated by the Financial Conduct Authority to sell and manage funeral plans.
On site parking: No
Pay and display public car park: Yes
Street parking: Yes
There's restricted street parking outside the funeral home that offers 1 hour free. Payable car parks are nearby.
Weekend appointments for making arrangements and visiting are available by request.
Calls are answered 24 hours a day by our central care team.
View funeral notices and leave a tribute or donation in their memory
We have many years of experience arranging funerals for families from a wide range of faiths and cultures, including Muslim, Sikh, Hindu, Buddhist, Jewish, Catholic, African, and Travelling community traditions, among others. Our team will take the time to listen carefully to your wishes and work with you to create a service that truly reflects your loved one's beliefs and the customs that matter most to your family, whether that involves St Paul's Catholic Church or another venue of your choosing.
We are here around the clock, so please do not hesitate to call us at any time, day or night, and one of our team will answer and talk you through everything calmly and without any rush. We can arrange to bring your father into our care from wherever he has died, and when you are ready, you can come and sit with us at our arrangement room on Victoria Crescent, where we have space for up to six family members, to begin planning the funeral together.
Our funeral home on Victoria Crescent has level access throughout, including a ground floor arrangement room and an accessible toilet, so everyone in your family can feel comfortable when they visit us. There is one hour of free restricted parking directly outside, and several payable car parks are close by for those who need a little longer with us, which we find most families do.
Yes, our funeral home on Victoria Crescent serves families across Dover, Whitfield, Coldred, and River, and we are very familiar with the roads and communities in and around this part of Kent. Whether you are in the heart of Dover or in one of the surrounding villages, our team will come to you and guide you through every step at whatever pace feels right for your family.
We work with Barham Crematorium and Hawkinge Crematorium, both of which serve the Dover area and offer a calm, dignified setting for a cremation service. On the day, our team will take care of all the arrangements, including the procession from wherever your family gathers, so that you can focus entirely on being together and honouring your loved one.