Arranging a funeral
What is it like to arrange a funeral with Co-op Funeralcare?
Venus and Rob explain how they make families feel comfortable and cared for when they arrange a funeral with us.
Co-op Funeralcare, Durham
98 Gilesgate, Durham, DH1 1JA
Your local funeral home in Durham has been serving the community since 1997. When you need a professional funeral service and a friendly local face, speak to us and you'll be looked after by people who know and love your local area. Whether you're in Belmont, Bowburn, Coxhoe or Sherburn Road Estate, we're here when you need us.
Whatever your religion, culture or beliefs, we can help you arrange the funeral that feels right. Whether it's religious, non-religious or a celebration of life. We have close links with all the local places of worship and crematoriums, including St Joseph's RC, St Giles Church and St Cuthbert's on North Road and Durham and Mountsett crematoriums. We also know and work with many local clergy and wonderful funeral celebrants.
When you need to arrange a funeral, pick up the phone or visit us in person at our funeral home on Gilesgate. You'll get a warm welcome, unlimited support and our help every step of the way.
Remembrance room / chapel of rest
A calm and peaceful room where you can visit your loved one.
Accessibility
Wheelchair access, accessible arrangement room and toilet.
All funeral directors are legally required to publish price lists for their products and services. This is to help you understand your options and compare prices between different funeral directors, because prices can vary.
You’ll need to pay 50% of the funeral cost within 2 days of making the arrangements and the rest after the funeral has taken place.
How to pay
We accept cash, credit or debit card as well as Apple Pay or Google Pay payments.
If you have an invoice, you can pay for the funeral online.
Help is available
If you need to help to pay for the funeral:
Co-op Legal Services
There’s a lot of work involved in probate, but Co-op Legal Services can take care of everything for you. They’ll take a few key details from you and then they’ll handle the rest.
What is it like to arrange a funeral with Co-op Funeralcare?
Venus and Rob explain how they make families feel comfortable and cared for when they arrange a funeral with us.
Unattended
£50 gift card included
£1,700
Co-op Members also get £50 on their Membership card.
No funeral service that people attend
Cremation only
Basic coffin
No limousine
No cortege
No choice of date, time and location of funeral
Fully guaranteed to cover all crematorium fees
Attended
£100 gift card included
£2,995
Co-op Members also get £50 on their Membership card.
Funeral service that people can attend
Cremation or burial
Basic coffin
No limousine
Fixed cortege route
Restricted date, time and location
Capped contribution of up to £850 towards third party fees.
Attended
£200 gift card included
£3,685
Co-op Members also get £50 on their Membership card.
Funeral service that people can attend
Cremation or burial
Wood effect coffin
No limousine
Fixed cortege route
Restricted date, time and location
Capped contribution of up to £1,000 towards third party fees. We guarantee to pay the cremation fee.
Attended
£200 gift card included
£3,975
Co-op Members also get £50 on their Membership card.
Funeral service that people can attend
Cremation or burial
Wood effect coffin
One limousine
Flexible cortege route
Mutual agreement on date and time
Fully guaranteed to cover all third party fees
Attended
£200 gift card included
£4,160
Co-op Members also get £50 on their Membership card.
Funeral service that people can attend
Cremation or burial
Wood veneer coffin
Two limousines
Flexible cortege route
Mutual agreement on date and time
Fully guaranteed to cover all third party fees
You can pay in full, spread the cost over 6 or 12 months with no additional costs or monthly instalments over 2–25 years (2-5 years for Direct Cremation). There's an additional instalment charge when paying over 2-25 years and age restrictions apply.
Co-op Funeral Plans Limited is authorised and regulated by the Financial Conduct Authority to sell and manage funeral plans.
On site parking: Yes
Number of spaces: 2
Designated disabled parking space: No
Public car park: No
Street parking: No
There's restricted parking on Gilesgate.
Weekend appointments for making arrangements and visiting are available by request.
Calls are answered 24 hours a day by our central care team.
View funeral notices and leave a tribute or donation in their memory
We have two on-site parking spaces, which we'd encourage families to use as parking on Gilesgate itself can be restricted at times. The arrangement room is on the ground floor and the building is fully wheelchair accessible with an accessible toilet, so please do let us know in advance if there is anything specific we can do to make your visit as comfortable as possible.
When you contact us, day or night, our team at the Gilesgate funeral home will be ready to listen and help — there is no wrong time to call. We can arrange to bring the person who died into our care, and we will walk you through the paperwork and practical steps at a pace that suits your family, so nothing feels rushed or overwhelming.
We have a long-standing familiarity with local churches and venues, including St Giles Church, St Cuthbert's on North Road, St Joseph's RC, and Mary Magdalene in Belmont, among others. Whether your family wants a traditional religious service, a civil ceremony, or something more personal and non-religious, our team will work with you to arrange a funeral that truly honours the person who died.
Yes, our team at Gilesgate covers Bowburn as well as the surrounding communities including Belmont, Coxhoe, Sherburn Road estate, and Durham itself. Wherever you are in the area, we can be with your family when you need us most.
We work with Durham Crematorium and Mountsett Crematorium, and our team will help you decide which feels right for your family. On the day, we take care of all the arrangements so that your time can be spent with those who matter most, guiding you gently through the service and ensuring everything reflects the life of the person who died.