Co-op Funeralcare, Newcastle

Benwell House, 345 Benwell Lane, Newcastle, NE15 6RU

homepage why chose
  • Trust us to look after you and your loved one
  • Our caring and friendly team will guide and support you at every step of the way
  • We'll listen and help you arrange a send-off that feels right
homepage why chose

About Co-op Funeralcare, Newcastle

Our funeral home in Benwell has been serving the local community since the 1980s. During that time, we've come to know and love our local area well. We cover areas throughout Benwell, including Gosforth, Westerhope and Throckley. We're here to give you a friendly, reliable and sensitively planned funeral service at your time of need.

When you begin funeral arrangements with our team, the first thing we do is listen to you. That way we can arrange the funeral that is right for everyone. Whatever their religion or beliefs, if you're looking for something traditional or something more personal and creative, it's okay. We can make it happen, together.

We will give you a warm welcome, a cup of tea and the confidence that any funeral you arrange with us will be the best it can be. Call us or come to our funeral home on Benwell Lane.

Facilities

  • Remembrance room / chapel of rest

    A calm and peaceful room where you can visit your loved one.

  • Accessibility

    Wheelchair access, accessible arrangement room and toilet.

Newcastle funeral services

Paying for a funeral

You’ll need to pay 50% of the funeral cost within 2 days of making the arrangements and the rest after the funeral has taken place.

How to pay

We accept cash, credit or debit card as well as Apple Pay or Google Pay payments.

If you have an invoice, you can pay for the funeral online.

Help is available

If you need to help to pay for the funeral:

Co-op Legal Services

There’s a lot of work involved in probate, but Co-op Legal Services can take care of everything for you. They’ll take a few key details from you and then they’ll handle the rest.

Check if you need probate

Arranging a funeral

What is it like to arrange a funeral with Co-op Funeralcare?

Venus and Rob explain how they make families feel comfortable and cared for when they arrange a funeral with us.

What clients say about us

Looking to plan ahead?
  • Unattended

    Direct Cremation Plan

    £50 gift card included
    £1,700

    Co-op Members also get £50 on their Membership card.

    Member Card Icon

    • No funeral service that people attend

    • Cremation only

    • Basic coffin

    • No limousine

    • No cortege

    • No choice of date, time and location of funeral

    • Fully guaranteed to cover all crematorium fees

  • Attended

    Simple Plan

    £100 gift card included
    £2,995

    Co-op Members also get £50 on their Membership card.

    Member Card Icon

    • Funeral service that people can attend

    • Cremation or burial

    • Basic coffin

    • No limousine

    • Fixed cortege route

    • Restricted date, time and location

    • Capped contribution of up to £850 towards third party fees.

  • Attended

    Bronze Plan

    £200 gift card included
    £3,685

    Co-op Members also get £50 on their Membership card.

    Member Card Icon

    • Funeral service that people can attend

    • Cremation or burial

    • Wood effect coffin

    • No limousine

    • Fixed cortege route

    • Restricted date, time and location

    • Capped contribution of up to £1,000 towards third party fees. We guarantee to pay the cremation fee.

  • Attended

    Silver Plan

    £200 gift card included
    £3,975

    Co-op Members also get £50 on their Membership card.

    Member Card Icon

    • Funeral service that people can attend

    • Cremation or burial

    • Wood effect coffin

    • One limousine

    • Flexible cortege route

    • Mutual agreement on date and time

    • Fully guaranteed to cover all third party fees

  • Attended

    Gold Plan

    £200 gift card included
    £4,160

    Co-op Members also get £50 on their Membership card.

    Member Card Icon

    • Funeral service that people can attend

    • Cremation or burial

    • Wood veneer coffin

    • Two limousines

    • Flexible cortege route

    • Mutual agreement on date and time

    • Fully guaranteed to cover all third party fees

Unattended

Direct Cremation Plan

£50 gift card included
£1,700

Co-op Members also get £50 on their Membership card.

Member Card Icon

  • No funeral service that people attend

  • Cremation only

  • Basic coffin

  • No limousine

  • No cortege

  • No choice of date, time and location of funeral

  • Fully guaranteed to cover all crematorium fees

Attended

Simple Plan

£100 gift card included
£2,995

Co-op Members also get £50 on their Membership card.

Member Card Icon

  • Funeral service that people can attend

  • Cremation or burial

  • Basic coffin

  • No limousine

  • Fixed cortege route

  • Restricted date, time and location

  • Capped contribution of up to £850 towards third party fees.

Attended

Bronze Plan

£200 gift card included
£3,685

Co-op Members also get £50 on their Membership card.

Member Card Icon

  • Funeral service that people can attend

  • Cremation or burial

  • Wood effect coffin

  • No limousine

  • Fixed cortege route

  • Restricted date, time and location

  • Capped contribution of up to £1,000 towards third party fees. We guarantee to pay the cremation fee.

Attended

Silver Plan

£200 gift card included
£3,975

Co-op Members also get £50 on their Membership card.

Member Card Icon

  • Funeral service that people can attend

  • Cremation or burial

  • Wood effect coffin

  • One limousine

  • Flexible cortege route

  • Mutual agreement on date and time

  • Fully guaranteed to cover all third party fees

Attended

Gold Plan

£200 gift card included
£4,160

Co-op Members also get £50 on their Membership card.

Member Card Icon

  • Funeral service that people can attend

  • Cremation or burial

  • Wood veneer coffin

  • Two limousines

  • Flexible cortege route

  • Mutual agreement on date and time

  • Fully guaranteed to cover all third party fees

You can pay in full, spread the cost over 6 or 12 months with no additional costs or monthly instalments over 2–25 years (2-5 years for Direct Cremation). There's an additional instalment charge when paying over 2-25 years and age restrictions apply.

Co-op Funeral Plans Limited is authorised and regulated by the Financial Conduct Authority to sell and manage funeral plans.

Visit Us

Address

Benwell House, 345 Benwell Lane, Newcastle, NE15 6RU

Get directions

Parking

On site parking: Yes

Number of spaces: 20

Designated disabled parking space: Yes

Public car park: No

Street parking: Yes

Opening hours

Monday
9am to 5pm
Tuesday
9am to 5pm
Wednesday
9am to 5pm
Thursday
9am to 5pm
Friday
9am to 5pm
Saturday
By appointment
Sunday
By appointment

Weekend appointments for making arrangements and visiting are available by request.

Calls are answered 24 hours a day by our central care team.

Visit Us

Address

Benwell House, 345 Benwell Lane, Newcastle, NE15 6RU

Get directions

Newcastle funeral notices

View funeral notices and leave a tribute or donation in their memory

Questions and answers

Yes, our team at Benwell House on Benwell Lane looks after families across Denton Burn, West Denton, Fenham, Blakelaw, and Slatyford. Wherever you are in these areas, we can come to you and take care of everything from the very first call. You don't need to worry about being too far away - we're here for your family.

Our team at Benwell House has experience supporting Sikh, Hindu, and Chinese families through funeral arrangements, and we understand how important it is to honour the traditions and rituals that matter to your community. We work closely with local places of worship such as St Bede's Benwell and can help co-ordinate ceremonies that reflect your family's faith and cultural values. We'll take time to listen and make sure every detail is handled with the respect it deserves.

Benwell House has its own on-site car park with 35 spaces, including designated disabled parking bays, so families coming from Denton Burn or West Denton can arrive without worrying about finding a space. The building is fully wheelchair accessible with an accessible toilet and a ground floor arrangement room, meaning you won't need to manage stairs at what is already a difficult time. Street parking is also available nearby if you need additional spaces for larger groups.

When you're ready, please call us at Benwell House and our team will come to you - whether that's at home, at a hospital near Fenham, or another location - to bring your loved one into our care gently and with dignity. We're available to take your call and there's no pressure to make any decisions straight away. Once your loved one is in our care, we can walk you through the paperwork and next steps at whatever pace feels right for your family.

We work with West Road Crematorium, which serves families from across the west of Newcastle including those coming from Fenham and Blakelaw. On the day, our team will guide the funeral procession to the crematorium and remain with your family throughout the service to offer support. We'll handle all the arrangements with the crematorium in advance so that the day itself feels as calm and meaningful as possible.

0191 273 1311

If the funeral home is closed when you call, the 24 hour central care team will be able to help you.