Arranging a funeral
What is it like to arrange a funeral with Co-op Funeralcare?
Venus and Rob explain how they make families feel comfortable and cared for when they arrange a funeral with us.
Co-op Funeralcare, Thornton Heath
115 Bensham Lane, Thornton Heath, CR7 7EU
When you need to arrange a funeral in Thornton Heath, rest assured we will look after you from the very first phone call. Locals ourselves, we know this area well. Whether you're in Croydon, Norbury, West Croydon or South Croydon, we're here when you need us.
Over the years our team have built strong connections with local funeral celebrants, religious leaders, and many places of worship. This means we can help support you in arranging the funeral that feels personal and right for you and your family. If you're not sure, we can help with inspiration and creative ways to remember them. We're also known for helping to arrange African, Afro-Caribbean, Sikh, Hindu and Humanist funerals, too.
Whenever you need to arrange a funeral, we'll be here. Call us 24 hours a day or come into our calm and comfortable funeral home on Bensham Lane.
Remembrance room / chapel of rest
A calm and peaceful room where you can visit your loved one.
Accessibility
Wheelchair access, accessible arrangement room and toilet.
All funeral directors are legally required to publish price lists for their products and services. This is to help you understand your options and compare prices between different funeral directors, because prices can vary.
You’ll need to pay 50% of the funeral cost within 2 days of making the arrangements and the rest after the funeral has taken place.
How to pay
We accept cash, credit or debit card as well as Apple Pay or Google Pay payments.
If you have an invoice, you can pay for the funeral online.
Help is available
If you need to help to pay for the funeral:
Co-op Legal Services
There’s a lot of work involved in probate, but Co-op Legal Services can take care of everything for you. They’ll take a few key details from you and then they’ll handle the rest.
What is it like to arrange a funeral with Co-op Funeralcare?
Venus and Rob explain how they make families feel comfortable and cared for when they arrange a funeral with us.
Unattended
£1,700
Member Price
£1,675 Save £25
No funeral service that people attend
Cremation only
Basic coffin
No limousine
No cortege
No choice of date, time and location of funeral
Fully guaranteed to cover all crematorium fees
Attended
£2,995
Member Price
£2,920 Save £75
Funeral service that people can attend
Cremation or burial
Basic coffin
No limousine
Fixed cortege route
Restricted date, time and location
Capped contribution of up to £850 towards third party fees.
Attended
£3,685
Member Price
£3,560 Save £125
Funeral service that people can attend
Cremation or burial
Wood effect coffin
No limousine
Fixed cortege route
Restricted date, time and location
Capped contribution of up to £1,000 towards third party fees. We guarantee to pay the cremation fee.
Attended
£3,975
Member Price
£3,850 Save £125
Funeral service that people can attend
Cremation or burial
Wood effect coffin
One limousine
Flexible cortege route
Mutual agreement on date and time
Fully guaranteed to cover all third party fees
Attended
£4,160
Member Price
£4,035 Save £125
Funeral service that people can attend
Cremation or burial
Wood veneer coffin
Two limousines
Flexible cortege route
Mutual agreement on date and time
Fully guaranteed to cover all third party fees
You can pay in full, spread the cost over 6 or 12 months with no additional costs or monthly instalments over 2–25 years (2-5 years for Direct Cremation). There's an additional instalment charge when paying over 2-25 years and age restrictions apply.
Co-op Funeral Plans Limited is authorised and regulated by the Financial Conduct Authority to sell and manage funeral plans. Explore our funeral plans.
On site parking: No
Public car park: No
Street parking: Yes
You can pay and display or park with a permit.
Weekend appointments for making arrangements and visiting are available by request.
Calls are answered 24 hours a day by our central care team.
View funeral notices and leave a tribute or donation in their memory
We have a great deal of experience supporting families from African, Afro-Caribbean, Sikh, Hindu, Catholic and other Christian communities across Thornton Heath and Croydon, and we understand how important it is that a funeral truly reflects a person's faith, culture and identity. Our team will take time to listen and learn what matters most to your family, so that the service honours your loved one in the right way. Nothing is too much to ask, and we will work with any faith leaders, community groups or venues that are meaningful to you.
You can call us at any time, day or night, and one of our team will answer, there is no need to wait until morning. We can talk you through everything, including arranging to bring your loved one into our care from home, a hospital or a care home in the Croydon area, and we will explain the paperwork and next steps clearly as you go. You do not need to have any decisions made before you call, we are here to help you work through things at your own pace.
Yes, our funeral home on Bensham Lane has a ground floor arrangement room that comfortably accommodates four to six people, so the whole immediate family can be together when we sit down to plan the service. The building is fully wheelchair accessible and has an accessible toilet, so everyone is welcome. There is pay and display parking on the street nearby, and we can advise you on the best spots when you call ahead.
Our funeral home on Bensham Lane serves families across a wide area, including Thornton Heath, Norbury, Mitcham, West Croydon, South Croydon and the wider Croydon area. We are locals ourselves, so we know these neighbourhoods well and can be with you wherever you are. If you are unsure whether we cover your area, please do give us a call and we will be happy to help.
We work with several crematoriums to suit your family's wishes and location, including Croydon Crematorium, South London Crematorium, Beckenham Crematorium and West Norwood Crematorium. On the day, our team will guide the procession and be with you throughout, making sure everything runs smoothly so you can focus on saying goodbye. We will talk you through exactly what to expect at whichever crematorium you choose when we meet to make the arrangements.