Care concierge for life insurance

How it works

1. Call to access a care expert.
2. You will then be invited to a telephone consultation. At the consultation you can discuss your situation and receive guidance through a range of topics from planning to care costs.
3. A follow up email will summarise everything discussed. You will also receive care guides tailored to your situation, and a list of relevant services.
4. You can call back at any time or further support is available from the free care service digital platform that can be accessed at any time.

What they can help you with

There can be a lot of questions to answer when going through the process of finding care. Care concierge can help you tackle them - and guide you through these situations. They could include:

• is power of attorney in place?
• what type of care is available for my loved one, and how do I find it?
• when and how do I request a care needs assessment from my local authority?
• how much will it cost and who pays for it?
• are benefits available to me?
• what questions should I be asking care providers?