Young driver insurance claims

We want to make it as easy as possible to contact us if you need to make a claim.

New claims

Make a new claim

Make a claim

British Sign Language (BSL)

If you use BSL, you can contact us using the InterpretersLive! video relay service.

Relay UK

If you're deaf, hard of hearing or speech-impaired, you can contact us using Relay UK.

Open 24 hours a day

We’ll handle it as quickly and efficiently as possible and we aim to:

respond to your claim within 24 hours
respond to all correspondence within 5 working days
issue settlement cheques within one working day of receiving the required documentation

Windscreen repair

British Sign Language (BSL)

If you use BSL, you can contact us using the InterpretersLive! video relay service.

Relay UK

If you're deaf, hard of hearing or speech-impaired, you can contact us using Relay UK.

Closed now until tomorrow at 9:00am

Claims and underwriting, PO Box 1171, Whitstable, CT5 9DR

We’ll handle your claim as quickly and efficiently as possible and we'll aim to:

Respond to your claim within 24 hours
Respond to all correspondence within 5 working days
Issue settlement cheques within 1 working day of receiving the required documentation