Terms and conditions


This promotion is operated by Co-op Insurance Services, a trading name of Co-op Insurance Services Limited; registered in England and Wales with registration number 4390. Registered office: 1 Angel Square, Manchester, M60 0AG. Co-op Insurance Services Limited is authorised and regulated by the Financial Conduct Authority under register number 779364. This promotion is provided and managed on the Promoter’s behalf by The Marketing Lounge Partnership Limited, (Company number 06467245) The Cow Shed, Walnut Tree Farm, Lower Stretton, Cheshire, United Kingdom, WA4 4PG.

References to “we”, “us” or “our” in these terms and conditions are references to the promoter.

Opening and closing date

This promotion opens on 25th April 2022 and closes at 23:59 on 1st May 2022. Any entries made before the opening date or after the closing date will not be valid and will not be entered into this promotion.


This promotion is open to UK residents. However, employees of the promoter (or any of its group undertakings and its agencies who are directly connected with the creation and administration of this promotion) are excluded from entering this promotion. If you are under the age of 18, you must obtain written parental or guardian consent to enter and (if you are selected) claim your prize. We may ask the selected winners to provide proof of age.

How to enter

  • Facebook: Comment on the competition post on the Co-op Insurance Facebook page with either #TeamCat or #TeamDog between the opening and closing date.
  • Twitter: Tweet @coopukinsurance using the hashtag #TeamCat or TeamDog and #CoopInsurancePets between the opening and closing date.

Maximum of one entry per person.

Prize draw

There are 50 Cat Hampers and 50 Dog Hampers to give away. Each winner will receive a Cat or Dog Hamper depending on the hashtag they entered with. Maximum one choice per winner. Dog Pet Hamper will include: Dog lead, 3-pack of cage balls, dog bone, poop bag and holder and a snake toy. Cat Pet Hamper will include: Cat mat, cat bowl, cat spork, cat collar and a cat teaser and pouncer stick.

We may substitute or change the prize for a prize of an equivalent or greater value if circumstances beyond our control make it necessary to do so but there will be no cash alternative.

Co-op Insurance accepts no liability for issues arising with the Pet Hamper following dispatch.

Co-op Insurance and Marketing Lounge Partnership Limited accepts no liability for issues arising with the Pet Hamper.

Selection process

Winners will be drawn at random from all eligible entries w/c 2nd May 2022.


Winners will be notified in a reply to your comment/tweet. We will need to take your full name and home address through private message to provide your prize.

Decisions of the promoter

If there is any dispute about the receipt of validity of any entry or any other aspect of the promotion, this will be decided by us. Our decision regarding any aspect of the promotion is final and binding and no correspondence will be entered into about it.

Agreement to these terms and conditions

Entry to this promotion shall constitute your acceptance of these terms and conditions your agreement to be bound by them. These terms and conditions take effect immediately upon entry to the promotion.


We reserve the right to reject any entry, withhold the prize and disqualify you from the promotion if we suspect you of failing to comply with these terms and conditions or of fraud, cheating or dishonesty.

No responsibility for entries not receieved

We accept no responsibility for entries not successfully received by us, or which are delayed, due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.

Use of personal information to administer promotion

We, other members of the Co-operative Group and 3rd party agencies acting on our behalf, may collect personal information from you in accordance with the Data Protection Act 1998 and other applicable data privacy laws. Except as set out in clause 14 below, we and other members of the Co-operative Group will only use your information for the purposes of administering this promotion.

Use of personal and other information for promotional purposes

By entering this promotion, you agree that if you are a winner we, other members of the Co-operative Group and 3rd party agencies acting on our behalf may use your entry, name, photo or image, county of residence and any testimonial you have provided to us, for promotional purposes (including on our websites, social media, within our magazines or within promotional emails).

Cancellation or withdrawal of promotion

We reserve the right at our absolute discretion to withdraw or cancel this promotion without prior notice and without liability to any party if it becomes necessary to do so.

Changes to these terms and conditions

We reserve the right to amend these terms and conditions at any time. Revised terms and conditions will be available at coop.co.uk/insurance/about-us/our-promotions/delight-your-pet. It is your responsibility to keep up to date with any such changes.

Relevant law

This promotion and these terms and conditions are governed by the laws of England and you agree to submit to the jurisdiction of the English courts if any dispute arises.