Cancelling your standalone breakdown policy

You can cancel your standalone breakdown policy at any time.

Breakdown cover protects your car, van or motorcycle if it unexpectedly breaks down. Cancelling your policy means you will need to pay for roadside assistance.

How to cancel

Providing there have been no claims, we will refund you for the time on cover you have not used. Please refer to your policy wording for full cancellation details.

When calling us, you will need to provide:

  • your policy number
  • your name and address
  • your date of birth

Only the policyholder can cancel the policy. If you want someone else to do it, you must contact us to give them permission.

What if I don't want to renew my breakdown cover?

We will typically send you a renewal invitation at least 3 weeks before your renewal date.

If you do not want to renew, you will need to contact us before your renewal date to cancel.

Co-op Members

For Co-op Members, cancelling your policy does not mean losing your Co-op Membership. You will stay a Co-op Member unless you decide to cancel your Membership.

Contact details to cancel your policy

If you still want to cancel, you can call us.

Closed now until tomorrow at 9:00am
Opening hours
Day Opening hours
Monday 9.00am to 5.00pm
Tuesday 9.00am to 5.00pm
Wednesday 9.00am to 5.00pm
Thursday 9.00am to 5.00pm
Friday 9.00am to 5.00pm
Saturday Closed
Sunday Closed

Breakdown cover is offered through Co‑op Insurance Service, provided by AXA Assistance (UK) Ltd and underwritten by Inter Partner Assistance S.A.

Inter Partner Assistance S.A. is authorised and regulated by the National Bank of Belgium, with a registered head office at Boulevard du Régent 7, 1000 Brussels, Belgium. Authorised by the Prudential Regulation Authority (firm reference number 202664). Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Inter Partner Assistance S.A. UK branch office address is 106-118 Station Road, Redhill, RH1 1PR. Inter Partner Assistance S.A. is part of the AXA Group. Inter Partner Assistance S.A. is part of the AXA Group.

Calls are charged at local rates from landline and mobiles. If your phone has inclusive minutes these calls are normally included.

Co-op Insurance Services Limited will receive a percentage commission from your insurance payments.