5% off pet policy and bonus offer for members

Older cat insurance

Peace of mind when your feline companion is in their senior years.

  • Pay monthly at no extra cost

  • No maximum age limit for cover

  • 24/7 access to vets online

Cat insurance is administered by Insurance Factory Limited.

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Why choose us?

Co-op Cat Insurance has great features to help your cat when they need it most.

Pay monthly at no extra cost

Your policy will cost the same overall whether you pay upfront or monthly.

Choose the cover for your pet

We offer lifetime and time limited policy types, each with a choice of cover levels.

Adoption discount

Get a 2.5% discount if your pet is adopted from a recognised animal charity or rescue centre. This introductory discount applies for the first year only and is subject to a minimum total price.

24/7 access to vets online

You can book a vet video consultation anytime through FirstVet without paying an excess, it affecting the cost of your insurance or counting as a claim.

Older cat

What is meant by older or senior cat?

Cats are normally considered to be old or senior starting from 7 years old. Older cats will need their health to be monitored a bit more closely as they age.

Can you insure an older cat?

Yes. Older cats can still be insured, although policy terms and costs will differ from younger cats. For example, a 20% co-payment applies to new claims from a pet's 6th birthday onwards. Pre-existing conditions are not covered for any pets.

Orange fluffy cat

What age is too old for cat insurance?

There is no maximum age limit for Co-op Pet insurance. However, some benefits are no longer available once a pet reaches age 7. This includes death from illness cover and farewell cover.

Can I get insurance for a senior cat with health conditions?

You can insure a senior cat, but pre-existing conditions are not covered. Pre-existing conditions include any illness or injury known about before the policy starts.

Cat looking at camera

Is pet insurance worth it for an older cat?

Older cats are more likely to need veterinary treatment as they age. Lifetime policies can provide ongoing cover for eligible conditions. They have annual veterinary fee limits confirmed at renewal.

Pet insurance member offers

Cat and dog sitting in living room
5% off

5% off pet insurance

Members get 5% off Co-op Pet Insurance in the first year. Just enter your Co-op Membership Number if prompted when you get your quote.

Minimum yearly costs apply.

Pet food and treats
food store offer

10% in-store discount

Members with Co-op Pet Insurance get 10% off pet products in our food stores, including pet food, treats and accessories. Just use your membership card every time you shop.

In-store discount added up to 14 days after policy starts and ends 21 September 2027. Terms and conditions apply.

3 workers wearing Co-op jackets and lanyards

Not a Co-op Member?

Join for just £1 when you buy your insurance. Pay once and stay a member for life. As well as a lower price on pet insurance you will get:

  • lower prices in our food stores and online

  • personalised offers every week

  • a say in how Co-op is run

Why do you need cat insurance?

Cat insurance is there to cover your cat if they have an accident or illness and will cover the costs of the treatment needed, minus any excesses.

Some of the key reasons to buy cat insurance are:

Cost of vet fees

Vet fees can cost thousands of pounds depending on the type of treatment and the size and breed of your pet.

Peace of mind

Knowing that you are covered for what can be a large unexpected bill.

Lifetime cover

If you choose a lifetime policy, any illnesses or accidents insured will continue to be covered for the whole of your pet's life.

Compare our cover types

Compare the difference between the two types of Co-op Cat Insurance.

Cover

Lifetime

Time limited

Vet fee cover

up to £16,000

up to £5,000

Lifetime cover for recurring illness
for example if your pet is insured and you keep renewing, cancer treatment is covered for life

Lifetime cover for recurring illness included Lifetime cover for recurring illness excluded

Dental treatment

Dental treatment included Dental treatment included

Pay monthly at no extra cost

Pay monthly at no extra cost included Pay monthly at no extra cost included

Advertising and reward
if your pet goes missing

up to £2,500

up to £1,000

Loss of pet
due to theft or if they are lost

up to £3,000

up to £1,000

Lifetime

Vet fee cover

up to £16,000

Lifetime cover for recurring illness
for example if your pet is insured and you keep renewing, cancer treatment is covered for life

Lifetime cover for recurring illness included

Dental treatment

Dental treatment included

Pay monthly at no extra cost

Pay monthly at no extra cost included

Advertising and reward
if your pet goes missing

up to £2,500

Loss of pet
due to theft or if they are lost

up to £3,000

Time limited

Vet fee cover

up to £5,000

Lifetime cover for recurring illness excluded

Dental treatment

Dental treatment included

Pay monthly at no extra cost

Pay monthly at no extra cost included

Advertising and reward
if your pet goes missing

up to £1,000

Loss of pet
due to theft or if they are lost

up to £1,000

For more details on what is and isn't covered, read our policy documents.

Pet insurance is offered through Co‑op Insurance Services and administered by Insurance Factory Limited.

Co-op Insurance policies are administered by Insurance Factory Limited. Insurance Factory Limited is authorised and regulated by the Financial Conduct Authority under Financial Services Register number 306164, a company registered in England and Wales under company number 02982445 with registered office: 45 Westerham Road, Bessels Green, Sevenoaks, TN13 2QB. Insurance Factory Limited is part of the Markerstudy Group of companies. Co-op Insurance and the Co-op logo are registered trademarks of Co-operative Group Limited or its affiliates and are used under licence by Insurance Factory Limited.

Calls are charged at local rates from landline and mobiles. If your phone has inclusive minutes these calls are normally included.

Co-op Insurance Services Limited will receive a percentage commission from your insurance payments.

Pet in-store 10% discount terms and conditions

The offer

Co-op Group Members with an active Co-op Pet Insurance policy get 10% off on pet products. This includes pet food, treats, and accessories in Co-op Group Food stores.

Promoter

This offer is run by Co-op Insurance, which is a trading name of Co-op Insurance Services Limited. Co-op Insurance Services Limited is registered in England and Wales (company number 4390). The registered office is 1 Angel Square, Manchester, M60 0AG. It’s authorised and regulated by the Financial Conduct Authority (register number 779364). Opening and closing dates

The offer will be available from 19 March 2026 and will run until 21 September 2027.

Eligibility

This offer is available to Co-op Group Members, aged 18+ who are UK residents and have an active Co-op Pet Insurance policy. This includes policies bought through comparison or cashback websites. Customers with temporary Membership cards are excluded. £1 joining fee applies for new members.

Member data matching criteria

To match you as a Co-op Member, the details on your Co-op Pet Insurance policy must be the same as the details on your Co-op Membership account. Co-op will not be liable for any incorrect details on the Membership account. We will check who qualifies for the offer using the following details you gave when you took out your policy:

  • your surname
  • your first initial of your first name
  • your postcode
  • your date of birth

You can update your Co-op Membership account details online.

Receiving the discount

We'll add the discount to your Co-op Membership account within 14 days after matching it with your pet insurance policy. The discount will not show in the Co-op app, but it will be on the till screen or your receipt as ‘Pet Insurance Offer’.

Applying the discount

The discount offer is only available in Co-op Food Stores. This discount offer is not available in any independent co-operative societies, Midcounties, Central England, Southern or Chelmsford Star co-operatives, some and concessions (such as Co-op Live) or in non-Co-op branded stores (such as Nisa) or online or on any delivery platforms.

To apply the discount the Co-op Member must:

  • purchase any pet product (petfood, treats or accessories) in a Co-op Food Store
  • scan your Co-op membership card/app at the till
  • the 10% will then automatically be taken off the balance

This discount can be used in conjunction with other discounts or promotions, no change will be given if the combined discounts exceed the purchase amount.

A maximum of 50 pet products can be purchased in a single transaction when using this discount.

No refunds will be given for any discount value on any purchases made before the discount has been applied to the matching Membership account.

Removal of discount

You will lose the discount if your Co-op Pet Insurance policy is cancelled or not renewed. You will also lose it if you close your Co-op Membership account before the discount end date.

Lost or damaged membership card

If your Co-op Membership card is lost or damaged, you can order a new card. When a new Membership card is received during the offer period, the discount will be applied within 14 of you receiving your new card.

Decision of the promoter

If there’s a dispute with the promotion, the promoter will make the final decision.

Disqualification

We may cancel this offer or your pet insurance policy if we think you’ve broken the rules or acted dishonestly. This includes buying discounted pet products to sell them on.

Cancellation or withdrawal of promotion

We may change or withdraw this offer at any time, without telling you in advance. We won’t be held responsible if we need to do this.

Use of personal information to administer promotion

We, other members of The Co-operative Group, and third-party agencies working for us may collect your personal information. This will be done in line with the Data Protection Act 2018 and any other data privacy laws that apply. To find out more about your rights please see our Privacy Notice.

Changes to these terms and conditions

We reserve the right to amend these terms and conditions at any time. Revised terms and conditions will be available at coop.co.uk/insurance/about-us/our-promotions/pet-instore-member-offer

It is your responsibility to keep up to date with any such changes.

Limitation of liability

We are not responsible for any loss, damage or injury linked to this offer or promotion, as far as the law allows. This includes anything that happens when you use the offer or take part in the promotion. We don’t limit our responsibility for personal injury or death due to negligence

Relevant law

This promotion is run under the laws of England. Any legal matters will be handled by the English courts.

General

The Promoter is not responsible for any third-party acts or omissions. We cannot guarantee that the offer will be free from disruptions, failings, or cancellations. We are not liable for such disruptions, failings, or cancellations unless they are caused by our negligence.

This offer does not change the terms of your Co-op Pet Insurance policy.

All Pet Insurance policies are subject to usual checks, including our standard terms and underwriting rules.

Contact us

For any questions about this offer or discount please contact us.