We recommend that you keep your receipts for proof in the event of a claim.

If you have not got receipts or other proof of ownership, a 10% deduction applies to items with a value over £100 for:

  • age,
  • wear and tear,
  • loss of value.

To find out more, get in touch with our claims team on:

  • +44 203 362 2450^ from abroad
  • 0330 400 1505^ from the UK.

Lines are open 9am - 5pm Mon to Fri.

^Call charges

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