Meet our pets

How adopting rescue and older pets enriched our lives

Person hugging cat

Whether it’s a playful kitten, a dog that loves long, muddy walks or a sleepy moggy with a thing for catnip, a pet can bring many years of happiness and love into your life.

Here, we speak to some of our colleagues at Co-op Insurance about how adopting an older or a rescue pet has enhanced their lives.

First up is Helen and her two cats; Archie, a longhaired tom cat and his new kitty friend, Beau, a ginger and white tom cat.

Why is Archie such a special part of the family?

Archie has lived with Helen since 2006 when she was given him by a former work colleague. “He loves human contact,” she says. “He has three baskets around the house but he much prefers to sleep on my bed, right next to my head. If I’m not cuddling him or he wants a stroke, he taps me on the face.”

Cat with bow tie on

How did you introduce your new cat Beau to Archie?

Beau joined the household in November 2021 when Helen adopted him from Diefers Legacy Animal Rescue in Bolton. As cats are territorial, introducing a new one to your cat can be fraught with problems, so she arranged to foster him initially. “I wanted to make sure Archie was comfortable with another kitty in the house,” she explains. “Beau is an older kitten and is good with other cats, so it’s worked out really well. Plus he’s gorgeous with his big round face.”

Cat looking up

What made you pick Ferris Mewller, or did he pick you?

Vicky is another colleague who chose a rescue animal. She adopted an older dark grey tabby cat, Ferris Mewller, from Cats Protection in Warrington in 2019. “We wanted to adopt a rescue cat as there are so many out there needing homes,” she says. “We went looking for a kitten but Ferris picked us. He was lovely. He interacted with us really well and didn’t even seem bothered by our noisy toddler.”

He may be an older chap, but he’s still full of beans according to Vicky. “He’s lively and has times when he just runs around the garden chasing his tail,” she says. “He’s very mellow too and gets along with all the other cats in the neighbourhood. I’ve never known this with cats before.”

Cat looking at camera

What’s it like owning your Bengal cat, Marley?

Liza also has an older cat called Marley. Although she’s had her since she was a kitten, Liza says she’s just as energetic and playful as she was when she first brought her home. “She can be a bit like a dog,” says Liza. “She loves to chase after stuff and will bring back a pen if I throw it for her. She also loves cuddles and being carried around. I don’t know what I’d do without her.”

Marley also lives up to the Bengal cat reputation for being talkative, loving to contribute loudly to Liza’s video calls. “She makes me laugh with all the different noises she makes and I know what they all mean,” she says. “She’s great company.”

Cat next to flowers

How can a prospective pet parent prepare for a new arrival?

While it’s clear that these cats have all brought lots of love and laughter into their homes, their owners are the first to admit that you need to be prepared before you adopt one. “Consider how a pet will change your life,” says Helen. “It’s very rewarding but it’s not all fun to start with.”

Her own experience with Beau is a great example of this. “He’s a greedy kitty,” she laughs. “When he first arrived, he was in my spare room and he found the bag of cat biscuits. He managed to chew through the bag and I caught him happily helping himself. Even now, I often come downstairs in the morning to find a half-eaten potato cake or croissant.”

Vicky agrees that you need to be prepared for change before considering adoption. “Pets give you so much but make sure you’re ready for the impact of having somebody else to take care of,” she says. “With a safe home, food and caring owners they’ll really thrive. And be prepared to talk to them and about them constantly.”

If you’d like to adopt a rescue pet or an older animal, Co-op Insurance can help you look after their health and wellbeing. Visit our pet insurance page to find out more and to get a quote.

Cat and dog running in a field
5%off

Pet insurance offers

If you are a Co-op Member, you get 5% off Co-op Pet Insurance in your first year. Customers who are members also get 10% off all pet products in-store.

In-store discount added up to 14 days after policy starts and ends 21 September 2027. Terms and conditions apply. Policy discount subject to minimum yearly prices. Offers could be changed or withdrawn at any time.

Pet in-store 10% discount terms and conditions

The offer

Co-op Group Members with an active Co-op Pet Insurance policy get 10% off on pet products. This includes pet food, treats, and accessories in Co-op Group Food stores.

Promoter

This offer is run by Co-op Insurance, which is a trading name of Co-op Insurance Services Limited. Co-op Insurance Services Limited is registered in England and Wales (company number 4390). The registered office is 1 Angel Square, Manchester, M60 0AG. It’s authorised and regulated by the Financial Conduct Authority (register number 779364). Opening and closing dates

The offer will be available from 19 March 2026 and will run until 21 September 2027.

Eligibility

This offer is available to Co-op Group Members, aged 18+ who are UK residents and have an active Co-op Pet Insurance policy. This includes policies bought through comparison or cashback websites. Customers with temporary Membership cards are excluded. £1 joining fee applies for new members.

Member data matching criteria

To match you as a Co-op Member, the details on your Co-op Pet Insurance policy must be the same as the details on your Co-op Membership account. Co-op will not be liable for any incorrect details on the Membership account. We will check who qualifies for the offer using the following details you gave when you took out your policy:

  • your surname
  • your first initial of your first name
  • your postcode
  • your date of birth

You can update your Co-op Membership account details online.

Receiving the discount

We'll add the discount to your Co-op Membership account within 14 days after matching it with your pet insurance policy. The discount will not show in the Co-op app, but it will be on the till screen or your receipt as ‘Pet Insurance Offer’.

Applying the discount

The discount offer is only available in Co-op Food Stores. This discount offer is not available in any independent co-operative societies, Midcounties, Central England, Southern or Chelmsford Star co-operatives, some and concessions (such as Co-op Live) or in non-Co-op branded stores (such as Nisa) or online or on any delivery platforms.

To apply the discount the Co-op Member must:

  • purchase any pet product (petfood, treats or accessories) in a Co-op Food Store
  • scan your Co-op membership card/app at the till
  • the 10% will then automatically be taken off the balance

This discount can be used in conjunction with other discounts or promotions, no change will be given if the combined discounts exceed the purchase amount.

A maximum of 50 pet products can be purchased in a single transaction when using this discount.

No refunds will be given for any discount value on any purchases made before the discount has been applied to the matching Membership account.

Removal of discount

You will lose the discount if your Co-op Pet Insurance policy is cancelled or not renewed. You will also lose it if you close your Co-op Membership account before the discount end date.

Lost or damaged membership card

If your Co-op Membership card is lost or damaged, you can order a new card. When a new Membership card is received during the offer period, the discount will be applied within 14 of you receiving your new card.

Decision of the promoter

If there’s a dispute with the promotion, the promoter will make the final decision.

Disqualification

We may cancel this offer or your pet insurance policy if we think you’ve broken the rules or acted dishonestly. This includes buying discounted pet products to sell them on.

Cancellation or withdrawal of promotion

We may change or withdraw this offer at any time, without telling you in advance. We won’t be held responsible if we need to do this.

Use of personal information to administer promotion

We, other members of The Co-operative Group, and third-party agencies working for us may collect your personal information. This will be done in line with the Data Protection Act 2018 and any other data privacy laws that apply. To find out more about your rights please see our Privacy Notice.

Changes to these terms and conditions

We reserve the right to amend these terms and conditions at any time. Revised terms and conditions will be available at coop.co.uk/insurance/about-us/our-promotions/pet-instore-member-offer

It is your responsibility to keep up to date with any such changes.

Limitation of liability

We are not responsible for any loss, damage or injury linked to this offer or promotion, as far as the law allows. This includes anything that happens when you use the offer or take part in the promotion. We don’t limit our responsibility for personal injury or death due to negligence

Relevant law

This promotion is run under the laws of England. Any legal matters will be handled by the English courts.

General

The Promoter is not responsible for any third-party acts or omissions. We cannot guarantee that the offer will be free from disruptions, failings, or cancellations. We are not liable for such disruptions, failings, or cancellations unless they are caused by our negligence.

This offer does not change the terms of your Co-op Pet Insurance policy.

All Pet Insurance policies are subject to usual checks, including our standard terms and underwriting rules.

Contact us

For any questions about this offer or discount please contact us.