How are the vet's fees paid?

If your veterinary practice uses Vetenvoy, an electronic claim system, you might not need to submit the claim yourself as your vet will do it for you.

If you are submitting a claim yourself you can do this via your account.

Or you can send your claim form and supporting documents to us at claims@pets.coop.co.uk.

Alternatively you can post your claim form and supporting documents to:

Co-op Pet Insurance
The Connect Centre
Kingston Crescent
Portsmouth
Hampshire
PO2 8QL.