You can make a claim online or over the phone.
Let us know:
- your name, address and policy number
- if any damage was caused or any property was lost
- if anyone was injured
- where and when the incident happened
- the other vehicle’s registration number
- the other driver’s, name, address, telephone number and insurance details.
We need a Police crime reference number if:
- your car has been stolen
- your car has been damaged maliciously
- the other driver did not stop and give their details.
Windscreen and glass claims
Use the Auto Windscreens website if your windscreen or window glass is damaged.
Auto Windscreens will take care of your claim. You can arrange a time online for the repairer to come.
There’s a £75 excess for replacement with no excess for a repair.
A windscreen or window glass claim will not affect your no claim discount.
