If your bank rejects your monthly direct debit payment, we'll write to you to let you know.

You’ll need to pay to avoid your insurance getting cancelled. Call us on 03457 46 46 46^ to pay by credit or debit card.

There’s a £15 fee for missing a direct debit payment.

How we may be able to help

We can change what day of the month the direct debit is taken, to coincide with a payment such as wages, pension or benefits.

Please call us on 03457 46 46 46^ to arrange this.

Help and advice

The Citizens’ Advice website has information and advice that you may find useful if you have money worries.

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